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Maintenance
For daily cleaning, use a dry cloth and a soft liquid cleaner.
Never use abrasive cleaners containing acetone, chlorine or strong bleach. Also, do not use tools as scrapers, metallic brushes, and other products
which can scratch or tarnish surfaces.
Under no circumstances should you use chrome cleaner on chrome-plated or brass trim, hinges, handles, sockets etc.
Good ventilation
and regulating your homes temperature and relative humidity levels is
essential for maintaining the quality look of
your wood cabinetry
.
•
C
losets
installed with obvious visual defects
•
Defects or damage to
c
losets
caused by installation that does not comply strictly with the instructions provided
.
•
Issues related to the natural characteristics of wood products or the normal effects of aging
•
Defects caused by product modifications completed by the owner/installer.
Gluing panels, parts, or pieces is never recommended.
•
Defects caused by exposure to the elements including moisture which may cause warping or splitting.
•
Defects or damage to
c
losets
caused by severe accidents (
e.g.
fire
or
burns).
•
Damage caused by flooding or standing water from leaking pipes, faucets, household appliances, etc: up to and including flooding and any
damages caused by natural catastrophes.
Notes on Warranty:
•
The manufacturer
shall not be liable for either its failure to perform or its delays in performance hereunder arising out of or resulting
from causes beyond its control, including but not limited to, acts of God, acts of
r
epresentatives, acts of
g
overnment, wars, fires,
floods, epidemics, quarantine, strike, freight embargoes, weather or default by suppliers due to any such causes.
•
This warranty applies only to the original purchaser and installation site and is not transferable.
•
This warranty is valid only for residential installation.
•
FOR WARRANTY SERVICE
To make a claim, contact
customer care
no later than
30
days following the date of receipt of product
.
Proof of purchase, such as the
sales order
receipt
is mandatory when requesting warranty service
.
•
Product must be in original condition
and
properly stored
in a climate controlled space once received, and up to the point of final
installation
.
Partially assembled, fully assembled, or installed c
loset
is considered accepted by the buyer & may not be returned or exchanged
for any reason.
•
The manufacturer
reserves the right to designate a representative to inspect the
closet
for analysis.
THE SOLE REMEDY PROVIDED BY THIS WARRANTY IS THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS THAT MAY
PROVE DEFFECTIVE UNDER NORMAL RESIDENTIAL USAGE. THIS WARRANTY DOES NOT COVER THE COST OF REMOVAL,
INSTALLATION, DELAY OR TRANSPORTATION OF NEW PRODUCT.
25 Year Limited Warranty
The manufacturer
warranties its c
losets
to be free from defects in material and workmanship under normal residential use, for the
period of 25 years from date of
purchase. This warranty is
not
transferable. Warping of wood,
h
inges,
d
rawer
g
lides, and
m
echanical
p
arts are covered under this warranty for
25 years from the
date of purchase
of the
closet
. During this warranty period,
the manufacturer
will repair or replace, at our option, any c
loset
or its component which proves to be
defective in material or workmanship under normal installation, use and services. This warranty is limited to the replacement of defective parts and does not
include service, labor, or transportation charges related to the removal or installation of defective parts. In addition, this warranty does not include labor or damage
due to improper installation, storage, misuse or neglect. This warranty shall not apply to c
losets
or parts that have been subject to alteration, modification,
accident, abnormal use, extreme temperature, moisture levels, or abrasive/citrus cleaning chemicals. Touch up and adjustments are not included under this
warranty and are the responsibility of the installer. You will be required to provide your order number, receipt, warranty certificate and pictures of the defect.
We guarantee your satisfaction with each c
loset
. Should any c
loset
not meet your satisfaction because of a visual defect, simply return it to your retailer,
PRIOR to
assembly
for a replacement. We are unable to correct any visual defects after c
losets
are assembled. Concealed damage claims (damage
found after unpacking) must be made within 30 days of receipt of product.
Information about your warranty coverage
This warranty does not cover damages or failure attributable to:
