3
Technical Support will analyze device performance, run
diagnostics, and advise on next steps, which may include
returning or replacing the device.
Trimming Your GPS SmartSole®
Do not trim or wear your GPS SmartSole® until you have
tested it for satisfactory coverage in your area.
To try out fit and comfort, you may trim the LEFT-SIDE insole.
Once you trim or wear the RIGHT-SIDE INSOLE, which contains
the GPS electronics, your GPS SmartSole® is no longer eligible
for a return or refund.
If your footwear has removable insoles, take them out and
place them on top of your SmartSole, aligning the heels. Lightly
trace around the toes of the original insoles.
If your footwear does not have removable insoles, place your
footwear on top of your SmartSole and align the heels. Lightly
trace around the toes of your footwear. Carefully trim along the
outside of the traced line.
Trim a small amount, test and repeat to find the right fit.
DO
NOT OVER TRIM
, and make sure your SmartSole covers the full
length of the shoe front to back and there is NO GAP or wiggle
room in the toe or heel. The SmartSole must fit flush and snug
inside the shoe. Do not trim the sides or anywhere below the
line
. You risk damaging your SmartSole and you will void its
warranty.
