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Printer parts:

1

.

2

.

Power button

3

.

Function key button

4

.

Power port

5

.

Status indicator (Blue)

Feed button

6

.

Battery status indicator (Green)

7

.

Error indicator (Red)

8

.

Cover

 

open

 

button

9

.

USB port

Indicators, Beeper and Buttons:

Status

ERROR 

indicator 

(Red)

Battery 

status 

indicator 

(Green)

STATUS 

indicator 

(Blue)

Beeper

OFF

Blinking

OFF

OFF

OFF

ON

ON

ON

OFF

OFF

OFF

ON

No

Yes

No

No

Printer power off.
Printer power on, but out 
of paper.
Printer is powered on and
in normal print mode.
Bluetooth/WiFi connected.

Long press the power button for 3 seconds. 

Printer power ON/OFF.

Printer initialization  

Hexadecimal Dumping

Turn off the printer power, press the FEED button and 
the  POWER  button  simultaneously,  wait  for  all  the 
lights  are  bright,  then  release  the  POWER  button 
firstly,  wait  for  STATUS  indicator  (blue  light)  dims, 
then release the FEED button.

Print Self-test page

Turn off the printer power, press the FEED 
button and the POWER button simultaneously, 
wait for all the lights are bright, then release the 
POWER button firstly; after the blue light and 
red light dims in turn,  then release the FEED 
button, meanwhile the printer prints out 
"Hexadecimal Dump" page, then printer is 
changed to Dump mode.

Interface information

Printer power on, press the FUNC button once. 

Paper Roll Installation

a

.

Open the cover.             

.     

Battery Installation

1

Open

 

the

 

cover.

2

Insert the left side to install 

      the battery at the rear of the 
      printer, push the right side 
      of the battery.

3

Close

 

the

 

cover

.

Battery Charging

NOTE: 

1. Charging the battery must be in the state of power-on.

Printer

Input: AC100-220V
Output: DC9V/1A

Note:The printer can not be printed without using battery.

c

.

Close the top cover, 

    keep 1 label outside.

Connect printer with computer via USB cable, and then turn on 

the printer power, a U-Disk appears in computer, which saved 

the driver software into a zipped package. Please copy to your 

local disk for driver installation. 

Driver software

Troubleshooting

Problem  

Possible Cause

Recovery Procedure

The battery is not properly 
installed.
The battery is used up. 
The printer is not turned on. 

Reinstall the battery.
Charge the battery.
Switch the printer on.

The following guide lists the most common problems that may 
be encountered when operating this printer. If the printer still 
does not function after all suggested solutions have been 
invoked, please contact the Customer Service Department of 
your purchased reseller or distributor for assistance.

Poor print quality

Poor media quality.
The print head is dirty.
The platen roller is dirty.

Change proper media 
roll.
Please use the lint-free 
cloth with 100% ethanol 
to wipe the print head 
and the platen roller.

Power indicator 
doesn’t illuminate

Set paper shortage threshold value

Portable Thermal  Printer

Portable Thermal  Printer

Portable Thermal  Printer

Change print mode

Turn  off  the  printer  power,  press  and  hold  on  the 
P O W E R   a n d   PA U S E   a n d   F E E D   b u t t o n  

,  wait for all lights are bright, then 

release  POWER  button  firstly,  keep  on  pressing 
FEED and FUNC button till the printer prints out a 
page  showed 

release  two 

buttons.  Repeat  the  steps  above  to  change  the 
printing mode in between label and receipt mode.

simultaneously

current  printing  mode, 

Turn  off  the  printer  power, 
and FEED button simultaneously, wait for all lights 
bright  in  turn,  then  release  the  POWER  button  firstly. 
Keep on pressing the FEED button all the time, wait for 
Blue light and red light dims in turn,  hear a beep, and 
printer  prints  out  a  page  showed  “Restore  factory 
setting completed”, release FEED button.

press  the  POWER  button 

are 

In receipt mode, keep without paper roll,  long press FUNC button to 

set paper shortage threshold value.

NOTE

KEEP

 

WITHOUT

 

PAPER

 

ROLL

Gap sensor calibration

In label mode, long press FUNC button to calibrate
the label. 

Open/Close U-disk

After printing the self-test page, press FEED button once to open or 
close U-disk.




Paper roll installed, 
media calibration 
error or red Indicator 
flashes. 

Gap sensor calibration
error

Re-set paper shortage 
threshold value.
Please use soft brush 
to clean the sensor.

Need to set paper shortage 
threshold value.
The print head sensor is 
dirty.

Poor media quality.

Change good quality media 
roll.
Re-calibrate gap sensor.
.



1. Calibrating Media sensor by Gpsettingtool.
In label mode, checking “POWER ON TEST PAPER: ON/OFF” from 
self-test page, set “OFF” as default.

2. Auto calibration once the printer resumes working from paper shortage 
    state. 

 

Auto calibration when printer is powered on

 b

.

Install the paper roll into 
the slot (keep right side). 

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