TROUBLESHOOTING
If the GoWISE Power Pure Sine Wave Inverter still malfunctions after all
solutions have been exhausted, please contact our Customer Care Team at
855-233-9199.
Fault/Display
Cause
Solutions
No output voltage,
buzzer sounds
continuously
Low input DC voltage
Recharge or replace the battery
High input DC voltage
Do not use it when the battery is charging.
Check the rated voltage of the battery and
make sure that it is in the allowable range of
the input voltage
Overload
Reduce the load power
Over temperature
Cut off the load and keep it cool naturally for
10 to 30 minutes. Restart it after it returns to
normal temperature. The load power is too
large and reduce the total load power to the
range of rated power. Avoid blocking the vent
and improve the ventilation condition. Reduce
the ambient temperature.
No output voltage
•
The switch is off
•
The battery lead is not
connected
•
Turn on the power switch
•
Check the joint and make sure it’s well
connected
Incorrect output
voltage
• RMS Multimeter
measurement error
• The battery power of
RMS multimeter is low,
the input voltage is too
high or low
•
Use a true RMS multimeter to measure, such
as the model FLUKE 177/179
•
Try to maintain the input voltage in the range
of rated power
•
Change the battery of the multimeter then
test again
Cannot drive the
load
• Load power is too large,
or the actual power of
the appliance exceeds
nominal power
• The starting power is
larger than rated power
(such as motor)
Reduce a load power, or open the appliance
first, then open the inverter, the inverter
internal soft-start circuit to buffer start the
appliances
When using with
TV or audio, static
on screen or static
noise, or no audio
Disturbance
•
Separate the inverter and antenna
•
Use screened antenna
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