TROUBLE
SHOOTING,
W
ARRANTY AND
SERVICE
15
14
TROUBLE SHOOTING
In the unlikely event that you experience a problem with your device, please take
a couple of minutes to check these possible causes prior to contacting customer
support:
WARRANTY & SERVICE
This Limited Warranty is for one full year from the date of purchase. It is
applicable to the original purchaser only and is not transferable to a third party
user. Repair or replacement of defective parts is solely at the seller’s discretion.
In the event that repair isn’t possible, the seller will replace the product/part. If
the cash value of the product or component returned.
Product defects not covered under the Warranty provisions include normal wear
and damage incurred from use or accidental negligence, misuse of instruction
is not liable for any incidental or consequential damages incurred by such
circumstances.
For Customer Service or Questions, Please call: 888-552-0033
www.gourmia.com
DISPOSAL OF THE DEVICE
PROTECTION OF THE ENVIRONMENT
At the end of the life of your product, it should go to a specially adapted
waste-recycling center.
ENVIRONMENT PROTECTION FIRST
1. The symbol on the product or on its packaging indicates that this
product may not be treated as household waste. Instead it should be handed
over to the applicable. Collection point for the recycling of electrical and
electronic equipment.
2. By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product .For
more detailed information about the recycling of this product, Please contact
your local council office or your household waste disposal service.
Symptoms
Possible Solutions
The ice cream
maker does not
turn on.
Ensure that the machine is plugged in and the
power to the outlet is turned on.
Check that the lid is attached to the machine
correctly (see Assembly and Usage).
The ice cream
maker does not
complete the
churning process.
Keep the machine away from direct sunlight or
other heat sources.
Make sure the machine has good ventilation around
it and there are no objects obstructing the fans.
Close the lid tightly and oo not open during the
churning process
