108
10
The carafe is leaking.
The coffee drops too slowly or
overflows from the edge of
the removable funnel.
There is coffee residue in the
carafe.
Water leaks from the bottom
of the coffee maker.
The coffee maker is not
working.
The carafe is not inserted
properly.
Coffee grounds is too fine.
The filter is blocked.
There is leftover water in the
machine.
The coffee maker heats in an
abnormal state, which causes
the safety protective system
to activate.
The machine lacks water.
Make sure the center of the jug
aligns with opening of the funnel.
Use coarser coffee powder.
The filter is too dirty, rinse the
filter with water.
Clean the filter.
The coffee grounds is too fine, use
coarser coffee grounds.
Do not use the coffee maker
again, contact customer service.
The coffee maker should be able
to work after keeping it still for
30 seconds, otherwise contact
customer service.
Fill the machine with enough
water.
PROBLEM
POSSIBLE CAUSE
SOLUTION
TROUBLESHOO
TING
DESCALING THE COFFEE MAKER
• After using your coffee maker for a while, limescale will begin to build up
inside the machine. It is important to descale your appliance every
2-3 months. If the machine is used daily, the descaling process should
be done monthly.
• Plug the appliance into a wall outlet.
• Mix equal parts vinegar and water and pour it into the coffee maker.
• Switch the power on to start the brewing process.
• When the brewing process is complete, fill up the coffee maker with water
and begin brewing again. This is to rinse it of any remaining vinegar.
•
You may have to run one more cycle of brewing water to remove the vinegar odor.
• To remove deep stains from the carafe, clean it with a soft sponge and baking
soda. If the stains have not been removed, mix 1 cup water and 1 cup
vinegar with ¼ cup of baking soda and allow it to sit overnight.
FOR CUSTOMER SERVICE VISIT US @ GOURMIA.COM OR CALL 888.552.0033
Do not take apart the appliance by yourself if the machine does not work , contact customer service.