7
8
TROUBLESHOOTING
CLEANING
PROBLEM
SOLUTION
SMOKE DURING GRILLING
FOOD KEEPS FALLING THROUGH
THE SPACES BETWEEN THE
GRILL BARS.
To help reduce smoke, put a small amount of water into the drip tray
(½ cup and not more).
Grilling fatty foods:
When grilling fatty meats or any other
food with fatty ingredients, you will
notice some smoke emitting from
the food. Some splashing may occur.
Once it hits the heating element, it
will burn, therefore producing smoke.
SOLUTION 1: FILL DRIP TRAY WITH WATER
To prevent food from falling into the drip tray during cooking, do not place
small pieces of food on the surface of the grill. If pieces fall through, turn
off the grill and let it cool off.
CAUTION: Grill plate and drip tray will be hot.
Let cool off before cleaning.
Lift the grill plate and remove the food pieces.
SOLUTION 1: CUT INGREDIENTS IN LARGER PIECES
To help get rid of smoke, place the grill near a ventilation hood.
SOLUTION 2: VENTILATE
When you are grilling multiple batches, or cooking with excess oil, some
of the food may remain on the surface of the grill or fall inside the drip tray.
Make sure to wipe the surface of the grill and clean the drip tray often.
CAUTION: Grill plate and drip tray will be hot. Let cool off before cleaning.
SOLUTION 3: CLEAN DRIP TRAY
If you use marinades for your meats and vegetables prior to grilling, reduce
the amount of oil you use to avoid burning and smoke. The grill surface is
non-stick and does not require a lot of oil.
SOLUTION 4: MODIFY FOOD PREP
CLEANING
CAUTION: Always unplug from electrical outlet and allow to cool completely before cleaning.
DO NOT IMMERSE THE TEMPERATURE CONTROL PLUG IN WATER OR ANY OTHER LIQUID. This may cause electrical
shortage and bodily harm. Do not use abrasive cleaners, scouring pads or steel wool to clean the surface!
It may damage the coating.
1. Turn the Control Knob to OFF position. Make sure the power cord
is unplugged. Let the unit cool completely.
2. Remove the Temperature Control Plug from the unit.
DO NOT WASH THE
PLUG OR PLACE IN DISHWASHER.
Wipe clean with cloth, if needed.
3. Use paper towels to wipe off any excess grease or residue left on the
grill plate. You may use wooden or plastic spatula to scrape off any
remaining food residue. Lift and remove the grill plate from the black base.
Wipe the surface clean under warm running water with soft cloth.
You may also place it in the dishwasher.
4. Lift up and empty the drip tray. Wipe the extra grease with paper towels.
Wash the drip tray in warm, soapy water. You may also place it in the
dishwasher.
5. Use a damp cloth or sponge to wipe the black base. If needed, wash
the black base in warm, soapy water. You may also place it in the
dishwasher.
6. Make sure the grill plate and drip tray are
completely dry
before next use.
Do not plug the power cord into the wall outlet if the grill is still wet.
User Maintenance: any other servicing should be performed by an authorized service representative.
