EN
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By providing regular service checkups, you can ensure flawless operation and long
life of the heat pump. The product is under warranty in accordance with the
conditions from the warranty statement.
Before calling your service provider, check the following:
Is everything OK with the power supply network?
Is the air outlet obstructed?
Is ambient temperature too low?
Can you hear the operation of the compressor and fan?
Pipeline system pressure drop
Do not try to eliminate malfunctions by yourself, call your nearest authorized
service provider!
OPERATION ERRORS
Despite careful production and control, the heating pump can produce errors that
must be solved by an authorised service provider.
Indicator of errors
In case of an error on the appliance, the beeper starts beeping and field no.
4
starts
flashing. When you press field no.
4
the error code is displayed in field no.
12
.
Error
Description of error
Solution
E004
Freezing. The error appears if the
temperature in the heat pump is below 4 °C.
Call the service.
E005
Overheating (temperature > 85 °C,
electronic regulator failure).
Unplug the heat pump from the
power supply. Call the service.
E006
Mg anode error.
Call the service (heat pump
functions normally).
E007
Volume and/or temperature sensors error.
Call the service.
E042
Anti-legionella function error.
Press field no. 4 to restart.
E247
Defrosting error.
Automatically turns on heating with
the electric heater. When the error
is deleted, the aggregate resumes
its normal operation.
E361
External air sensor error.
Call the service (automatically
switches to the electric heater).
E363
Defrosting sensor error.
Call the service (automatically
switches to the electric heater).