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Fault:
Cause/Remedy
The appliance does not operate
after connection to the mains:
• Check if there is power in the socket and if the appliance is
switched on.
Cooling system operates
continuously without intermittent
stoppages:
• Ambient temperature too high.
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged door, check gasket sealing, etc...).
• Excessive quantity of fresh food inserted at once.
• Check air circulation for suf
fi
cient cooling of the compressor,
and clean the condenser.
• Intensive freezing’ or ‘Intensive cooling’ option is on.
Excessive ice formation at
the rear interior wall of the
refrigerator:
• Frequent opening of the door, door open too long.
• Inserting hot food in the refrigerator.
• Food or dish is touching the rear interior panel of the
refrigerator.
• Bad door sealing; clean or replace the gasket if dirty or
damaged.
Water dripping from the
appliance:
• Drain outlet is clogged, drain water drips past the collection
groove.
• Clean the clogged outlet using plastic straw.
For models
fi
tted with the ZeroZone drawer call service
center.
• Thaw thick ice deposits manually (see chapter Defrosting).
Sound alarm (refrigerator/
freezer):
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged door, damaged gasket, etc...).
• Excessively long power failure.
• Excessive quantity of fresh food inserted at once.
• Refrigerator sensor (A) is crammed with fresh food. Free the
sensor and allow air to circulate around it.
Dif
fi
cult door opening:
• If you attempt to open the immediately closed door of the
freezer you may experience resistance. This happens
because certain quantity of cold air escapes from the
appliance through the open door and is replaced by warm
ambient air. Cooling of such air creates negative pressure
(vacuum) and suction, which prevents easy opening of the
door. Situation is normalized after a few minutes, and you
can open the door with ease.
Troubleshooting guide
