Goome GM06NW, Руководство пользователя

Страница: 11 / 13

Index 1 Failure and Elimination
➔
Why the device is offline?
1. Please check the device lighting, blue GSM signal lighting flashing one time in 3 seconds means the
normal connection of server. If this lighting bright long time means that the SIM card being flexible or
poor contact. At that time, you can try to power of f and reinsert the SIM card.
2. If the SIM card in the device have the phone call function, please try to make calls. It will hang up
automatically in normal situation. If it says that powered-off or can not be connected for now, please
try to power off and reinsert SIM card.
3. If the blue GSM signal lighting and phone call function all normal, the device is offline, please
contact with technicians to help or sending it back to fix.
➔
The device can not be oriented when online?
1. Please check the lighting when the device is powered on. It means successful orientation when the
green GPS signal lighting flashes a time in 3 seconds. If the lighting is bright, it means that the device
is not oriented. Please confirm that GPS/BEIDOU pottery side is upwards or not. Then please confirm
if there is any metal thing surrounded to keep it out.
2. If the device assembling way and location is right, please try to restart, locate the device outdoors
and using inner battery to provide power. You can check if it oriented successfully or not through this
way.
3. If the device still can not be oriented outdoors, please contact with technicians to help or sending
it back to fix.
➔
The device is offline when using?
1. First, please confirm if the SIM card charges owed or not;
2. If the SIM card have the phone call function, please try to call the SIM card number. The device
will hang up in the normal condition. Then you can send message(at+wpar=reset) to the device to
restart. If the device still offiline after restarting, please check the device and restart it by hand.
3. If it says that it is powered off or can not connected for now when calling, the car may stay in the
weak signal place such as basement parking. The device will be online automatically after the car
drive out of the basement parking. Please restart by hand if you confirm the surroundings is good and
the car is driving when offline.
4. If it can not be online after restart by hand, please contact with technicians to help or sending it
back to fix.
➔
The accuracy of satellite orientation.
1. Please confirm that the device is outdoors or there are metal shields around the BDS/GPS antenna
assembled location.
The accuracy of satellite orientation is about 10m. If the orientation is not accurate, the normal
reason is that th device is transformed into the indoors. This product has two orientation ways of
BDS/GPS and BLS. When the device is indoors, it will change to BLS automatically. The accuracy of
BLS is ranging from 50m to hundreds meters. You can choose to turn off the BLS orientation.
➔
Why the monthly GPRS card out of charge before time limited?
Monthly GPRS card just provide data traffic in a month, not including the fee of messages and phone
calls. If you use messages, it will cut down the time. You can operate all settings and functions
through APP, WEB, etc. Hope you will take it in the first consideration to buy.
➔
When registering, it shows that there is no existing of IMEI or account. The registration fails.
Please contact the customer service to add the IMEI.
Index 2 After-sales Service and Warranty
第
!
页
/
共
!
页
11 13