You may find the information you are
looking for on our web site.
www.goodmansdigital.co.uk
or on the freesat website
www.freesat.co.uk
If you still need help or information you can
phone our call centre on:
0871 230 4695
Calls are charged at 10p per minute when called
from a BT land line. Call charges may vary if
using other networks.
Need extra information or help setting up?
Help and advice
Frequently asked questions
What you can do
How many programmes can I record on my
recorder?
There isn’t a limit on the amount of programmes, but
you can record a maximum of either 80 hours of HD
or 200 hours of SD with a 320GB hard disk drive or
125 hours of HD or 312 hours of SD with a 500GB
hard drive.
Can I record one programme whilst
watching another?
Yes you can, but you will need two cables from the
satellite dish connected to your recorder.
Can I record an entire series?
Yes you can. Set the first programme to record, then
set the series link option in the library.
Do I have to set both parts to record if for
example the programme I want to record
has the news in the middle of it.
This is known as a split recording. Your
recorder will automatically record both parts if the
first part is set to record.
Can I pause live TV?
Yes you can pause live TV for up to 2 hours by
pressing the pause button on your remote control.
Can I rewind live TV?
Yes. Your recorder automatically records
the channel you are watching in the background so
that you can rewind live TV. As soon as you change
channel the recording restarts again from the
beginning.
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