Good RIM 957, Руководство по установке

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Common Problems and Solutions
GoodLink Installation Guide 17
Common Problems and Solutions
This section describes common problems and solutions that might
occur on the handheld.
Setup Problems
If an error message appears when you set up your handheld, check
the following:
•
Make sure the handheld is turned on.
•
Make sure the cradle cable is connected properly and the
handheld is seated tightly in the cradle.
If your cradle cable has a power cord, make sure the power cord is
connected to the cradle connector and a power outlet.
Check to make sure you’re connected to an active serial port. The
handheld setup program checks all serial ports on your computer.
•
Make sure other applications on your computer are not using the
port.
•
Check the signal strength indicator on the handheld. Make sure
you’re in an area that can receive a strong signal.
•
Make sure your Microsoft Exchange administrator has added
your handheld to the Exchange server. If necessary, send a copy of
your handheld serial number to the administrator.
•
Make sure you have an active service account.
Installing Applications
•
Not enough room on handheld
In most cases, this error occurs if your contacts list requires all of
the available data space. If this error occurs, try creating a smaller
address book that contains a subset of your contacts.