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Goldacres Warranty Statement
This warranty is the only warranty applicable to
Goldacres new products (Products) and to the
maximum extent as permitted by law, is expressly in
lieu of any other conditions or warranties expressed
or implied in relation to the Product.
In Australia, Goldacres Products come with
guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to
a major failure.
This Warranty gives you additional protection for
your Goldacres product and identifies a preferred
approach to resolving warranty claims which will be
the quickest and simplest for all parties subject to the
exclusions, terms and conditions below.
Goldacres warrants its authorized Dealers who in
turn warrants the original purchaser (Owner) that
each new Goldacres Product will be free from proven
defect in materials and workmanship for twelve (12)
months from the date of delivery to the first owner
according to conditions outlined herein.
Subject only to legislative obligations to the contrary,
Goldacres shall not be liable for incidental or
consequential damage resulting from ownership or
use of a Product.
Goldacres does not authorize any person to create
for it any other obligation or liability in connection
with these products.
The repair of the defective Product qualifying under
this warranty will be performed without charge for
labour and parts by any authorized Goldacres service
outlet within a reasonable time following the delivery
of the Product, at the cost of the owner, to the
service outlet / place of business advised
Goldacres in its absolute discretion may choose to
pay the cost of replacement or repair of the product.
If the Product will be repaired or replaced, using parts
as supplied by Goldacres, repair may include, at
Goldacres discretion, the replacement of parts with
functionally equivalent remanufactured, reconditioned
or new parts.
Goldacres may request failed parts to be returned to
the factory.
Conditions of Warranty Coverage
The warranty covers only conditions resulting directly
from defects in workmanship or materials used under
normal use and service conditions.
The Warranty is not transferable.
The owner is responsible for the performance of
regular maintenance and service as specified in the
owner’s / operators manual applicable to the product.
Failure to follow regular maintenance as advised may
invalidate the warranty.
The owner must provide the Goldacres Dealer with
prompt written notice of the defect (within 14 days of
it occurring) and allow reasonable time for repair and/
or replacement.
Goldacres warranty cover excludes:
• Claims resulting from misuse, use of incompatible
chemical or fluids, exceeding the Product’s
specifications including overloading, impact damage,
negligence, accidental damage or failure to perform
recommended service or service intervals or use the
Product with good care.
• Failure due to faulty or inadequate electrical
sources of power. 12 volt power sources must be
checked for suitability to operate the product.
• The time taken to remove and re-install warranted
parts, products or components fitted to other than
Goldacres brand products will not be covered by
Goldacres Warranty. Only labour and parts directly
attributable to the repair of the Goldacres unit is
covered.
• The cleaning of parts or products before or after
the warranty repair. Cleaning time is considered a
customer expense.
• Any Goldacres Product which has been repaired
by other than an authorized Goldacres dealer in a
way which, in the sole and absolute judgment of
Goldacres, adversely affects its performance or
reliability.
• The replacement of maintenance items such as
diaphragms, batteries, belts, etc.
• Loss of time, inconvenience, loss of use of
the product, liability to third parties or any other
consequential damages including damage to
crops, profits or revenue, other commercial losses
inconvenience or cost of rental or replacement
equipment.
• Incidental costs associated with a warranty
repair including any travel costs, out of hours labour
charges, transportation costs, freight costs or any
communications costs.
• Goldacres products purchased at auction or in
used condition.
Procedure for claiming:
Claims must be made through a Goldacres Dealer. To
make a claim under this Warranty, you should
• Contact your local Goldacres Dealer,
• Phone 1300 301 853 to locate a Goldacres
Dealer.
Owners returning products to a Goldacres Dealer
will require the original Dealer tax invoice, a copy of
the tax invoice or delivery docket and any instruction
manuals, information booklets or guides that were
shipped with the Product.