Export Citation UniMaxx
Models 2001EX, 2001BNX, 2001STX
8
TROUBLESHOOTING
Below are some common issues you may encounter, along with basic trouble shooting
steps to resolve them.
EXPERIENCING LONG POPPING CYCLES
If your pop cycle is longer than 4 minutes, it can be the result of several things:
A.
LOW VOLTAGE - If the machine is operated on low voltage, this could cause the kettle
not to reach the proper operating temperature. Voltage must be at least 110v.
B.
INADEQUATE SUPPLY LINES - Inadequately sized electrical supply lines, in addition to
being a fire hazard, would also prevent the kettle from reaching the proper operating
temperature. Check with a qualified electrician.
C.
INFERIOR CORN - Inferior quality corn would result in longer popping cycles. Use only
top quality fresh hybrid popcorn from reputable suppliers. Even then, if you let your corn
pick up moisture or dry out, your popping cycles will be slow.
THE KETTLE DOES NOT HEAT
Before you go any further, make sure the kettle lead-in cord is plugged in.
A.
KETTLE HEAT SWITCH - Check the voltage to and from the “KETTLE HEAT” switch,
and if the switch is defective, replace it. (Repair should only be performed by qualified
service personnel.)
THE MOTOR WILL NOT TURN AGITATOR
WARNING!
If the kettle agitator shaft is not rotating,
DO NOT
pop corn. Adjust the clearance
between the kettle bottom and the stir blade to 1/32” (use a dime). Loosen the set screw in the
collars above and below the crossbar and adjust the agitator shaft as necessary. Then re-tighten the
set screws in the collars.
