Gogen MXM214FM GALACTIC, Руководство пользователя, Страница: 71 / 76

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Products cannot be opened.
check the battery. If the battery is discharged, please use the provided adaptor to charge the
battery and then retry. Based on the discharging state, the charging of full battery needs some
time. If there is no response of the product, please push “power switch” on the side of the unit.
Note that RESEt will be disconnected, but there is no influence on the product.
No sound.
check whether the voice is set to “0”. If it is so, please control it to your favorite position. check
whether there is any playing source on the product. If there is no playing source on the product,
there will be no output of sound.
Noise in playing.
the damaged music files may utter noise, or discontinued sound output. check whether the
earphone is connected. there is impurity in the jack/terminal in the earphone and there is noise.
The time for playing the files in the connected memory is shortened.
compared with the files in the built-in memory, it requires more sources while playing the files
on the external memory of MP4. therefore, if the product playing is respectively saved in the
same file in the memory and the outside memory and the built-in memory, the time for playing
the former may be shortened.
Fm radio channels unable to work normally
Since there is no configuration of independent antenna, the MP4 uses the connected earphone
to receive FM radio signals. therefore, please try to stretch your ears so that the signal effect
will be better. the reception sensitivity may differ as the positions are different. If you cannot
hear the FM radio in the zone being checked, it may be due to the cause of the FM modules. In
this case, please contact the nearest customer service center.
Noise in the recorded files
the MP4 has been equipped with super fine microphone. this may lead to the noise in the pro-
duction process so that the quality will be badly distributed, which is the cause of the nature of
the digital equipment.
Clobbers displayed on the screen
Please check whether proper language options are set up. the language options will be set up
in the “Settings” – “System Settings” – “Language Settings”.
unable to download files
Make sure that the computer and the player are properly connected.
Make sure that the memory space of the memory is full.
Make sure that the USB connection lines are not damaged.
Problem Possible Reasons
Unable to Start up Is there any power in the player? the player software is
damaged?
deadlocked Switch the Power Button and restart.
Unable to Play Is there any power in the player?
the volume is set to 0? Any problem in earphone con-
nection? Is the earphone clean?
Is the file in a complete condition? A damaged audio file
may cause noises and even inability to be played.
Please re-format the disk.
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Unable to upload / download, or
driver letter missing
Please turn the player on and insert well the USB cable.
Please re-install properly the driver software.
Unable to record Is there enough memory left? Is there enough power left?
Garbled text Is the language setting correct?
No performance after upgrading Please do upgrading again under windows000.
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