Washer Symptom
Possible Cause/Solution
Wrong Water Temperature
• Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot
mixing valve (indicated with “H” on the valve bracket) and cold
faucet is connected to cold mixing valve (indicated with “C” on
the valve bracket).
• Make sure laundry room water heater is adjusted properly.
Low Water Level on Extra Large Setting
• Starting January 2009, the Department of Energy (DOE)
mandated new efficiency standards which resulted in reduced
water levels in the topload washer.
tP on digital display
• If the motor overload protector has stopped the cycle, the
control will display tP. It will reset itself and the display will
show tP, St. Press the Start/Pause button to resume cycle.
• This condition could be due to an overloaded washtub. Be sure
to review proper load sizes in the Loading The Washer Section.
Er, FL on digital display
• This code will appear if the washer has not reached the fill level
after 30 minutes during a wash or rinse fill.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter
screens located at the faucet end of the fill hoses.
• Unplug the machine for 15 seconds to clear this code.
OF, St on digital display
• This code indicates the washtub has filled to the overflow level.
• After pressing Start/Pause button the machine will begin to
spin to attempt to pump water out.
• If Start/Pause button is not pressed within five minutes, Er, OF
will be displayed and the machine will need to be unplugged for
15 seconds to clear the code.
Er, dr on digital display
• This code indicates that water is still in the washer at the end
of the cycle.
• Check the drain hose and drain receptacle to make sure they
are installed properly and not blocked.
• Unplug the machine for 15 seconds to clear this code.
Er, PS on digital display
• The control has detected trouble sensing the water fill level.
• Unplug the machine and call for service.
Other Er Codes
• If the control displays any other Er codes, unplug the machine
for 15 seconds. Plug the machine back in. If code still appears,
call for service.
Contact Information
If service is required, contact the nearest Factory Authorized
Service Center. To find the nearest service center, visit us online at
www.speedqueen.com.
If you are unable to locate an authorized service center or are un-
satisfied with the service performed on your unit, contact:
Speed Queen
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.speedqueen.com
Phone: (920)748-3121
Date Purchased __________________________
Troubleshooting
Part No. 202956R2
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