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FREQUENTLY ASKED QUESTIONS

12

Q.1. How does InsuliCool product range work?

Ans. InsuliCool product works on thermoelectric cooling technology.

Q.2. What is thermoelectric cooling technology?

Ans. Thermoelectric cooling is a solid-state cooling technology which 
delivers cooling without any compressor or refrigerant.

Q.3. What is the temperature maintained by Insulicool product ?

Ans. It maintains the temperature between 2°- 8°C which is just the right 
temperature for storing Insulin.

Q.4. Can it be used to store anything other than insulin?

Ans. Yes, it can be used to store vaccines, medicines, biological samples 
and specimens which need to be maintained at a temperature between
2°C and 8°C.

Q.5. How do we assure that the desired range of temperature is 
maintained?

Ans. There is a temperature display on the front side of the product which 
will accurately show you the temperature maintained.

Q.6. How many vials can be kept inside?

Ans. Vial holder can accommodate 9 vials of 10 ml each.

Q.7. What if vials are kept without the use of vial holders and EVA 
sheet?

Ans. Vials can be kept inside the cavity without the vials holder, but it may 
end up rolling around and there are chances the vials may break.

Q.8. Can insulin pens and cartridges be stored inside?

Ans. Yes, 2 pens and 5 cartridges can be stored. You will need to remove 
the vials holder for storing this.

Q.9. What precaution must be taken before keeping vials in the 
InsuliCool product ?

Ans. Vials must be precooled before keeping them inside the product and 
product must be kept on for an hour before keeping vials.

Q.10.What precaution should be taken while administering the doses?

Ans. After administering the doses, ensure that the lid is properly closed 
and locked to avoid any cool air leakage.

Содержание InsuliCool

Страница 1: ...USER MANUAL PROUDLY MANUFACTURED IN INDIA SCAN TO KNOW MORE ABOUT THE PRODUCT Please read the user manual carefully before operating the product Live at ease with Diabetes THINGS MADE THOUGHTFULLY...

Страница 2: ...to 9321665511 on WhatsApp send SMS to 56677 call us at 1 800 209 5511 or write to us at For customers outside India write to us at We again thank you for giving us the privilege to serve you and look...

Страница 3: ...instruction 4 Usage instruction 5 Instructions for Power Bank usage 6 Instructions for car adapter usage 8 Technical specifications 9 Troubleshooting 10 Frequently asked questions 12 Legal informatio...

Страница 4: ...provided power adapter The product can also be powered with a car adapter while travelling and a 20 000 mAh external Power Bank which provides a backup of 4 hours The lid latch ensures proper gasket s...

Страница 5: ...PARTS OF THE COOLING UNIT 2...

Страница 6: ...160V to 230V Step 2 Product Placement Take the product out of the packaging Keep the product on a hard surface with at least 15cm gap from all sides for proper air ventilation Place the product in the...

Страница 7: ...lity of water falling on the Product Power Adapter Plug Socket Power Bank b Ensure that the power supply is stablein the range of 160V 230V c Check for any damage on Wire Plug Power Adapter 4 4 Be car...

Страница 8: ...oth 9 Open the unit only when required and minimize door openings 10 Ensure that the lid is securely locked after usage Do close the lid gently do not use excessive force to close the lid 11 Ensure vi...

Страница 9: ...dors colour changes deformation or any unusual occurrences detected Instructions for Power Bank usage as an alternative during travel power outages 1 Use only the Power Bank provided by Godrej 3 The p...

Страница 10: ...wer Bank doesn t support charging and discharging at the same time The Power Bank has an embedded non replaceable battery do not attempt to open the Power Bank or remove the battery as this may cause...

Страница 11: ...in the car and use the provided USB cord to power the product 3 Use both the connectors of dual USB cord to run the product effectively 4 Ensure that the car s engine is in the running mode while usi...

Страница 12: ...port Power Bank included as a part of InsuliCool Car adapter can be purchased separately Product InsuliCool Product Range Dimension of cooling unit L x W x H cm 23 x 16 x 15 Weight of cooling unit kg...

Страница 13: ...soft brush Contact service if the problem persists despite the above steps Keep the power Adapter 50 cms away from the cooling unit Install the unit away from direct Check if the power socket is gett...

Страница 14: ...a soft mins and then open the lid Wipe off any moisture accumulated around the inner and outer gaskets Do not try to force open the lid using any sharp objects like knife screwdriver etc Switch off th...

Страница 15: ...a temperature display on the front side of the product which will accurately show you the temperature maintained Q 6 How many vials can be kept inside Ans Vial holder can accommodate 9 vials of 10 ml...

Страница 16: ...l the product retain the temperature in case of a power outage Ans When used with fully charged 20 000 mAh Power Bank the unit will run for 4 hours Q 15 How do we clean the unit Ans It can be cleaned...

Страница 17: ...DISCLAIMER The material in this manual is general and for informational purposes only Information in this document is believed to be accurate and reliable However the Company does not give any represe...

Страница 18: ...y parts during the said warranty period the warranty shall thereafter continue only for the unexpired period of the original warranty and the purchaser shall not be entitled to insist on the original...

Страница 19: ...ice To know your nearest service center or for any service related query contact us on the above toll free or WhatsApp number After Sales Service for customers in India EMAIL smartcare godrej com SMS...

Страница 20: ...NOTES 17...

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