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0755-29609320-8062
Warranty
Dear customers, as this warranty card is an important certificate to apply for
our maintenance service, please fill in the following form in coordination with
the seller and safe-keep it. Thank you!
Note: This form shall be sealed by the seller.
Applicable Products
The document applies to the products listed on the
Product Maintenance lnformation
(see
below for further information). Other products or accessories (e.g. promotional items,
giveaways and additional accessories attached, etc.) are not included in this warranty
scope.
Warranty Period
The warranty period of products and accessories is implemented according to the relevant
Product Maintenance lnformation. The warranty period is calculated from the day(purchase
date) when the product is bought for the first time, And the purchase date is considered as
the date registered on the warranty card when buying the product.
Product
Information
Model Product Code Number
Name
Contact Number
Address
Customer
Information
Seller
Information
Note:
Name
Contact Number
Address
Date of Sale
If maintenance service is needed, you can directly contact the product distributor or
authorized service institutions. You can also contact the Godox after-sale service call and
we will offer you service. When applying for maintenance service, you should provide valid
warranty card. If you cannot provide valid warranty card, we may offer you maintenance
service once confirmed that the product or accessory is involved in the maintenance scope,
but that shall not be considered as our obligation.
The guarantee and service offered by this document are not applicable in the following
cases:
. The product or accessory has expired its warranty period;
. Breakage or
damage caused by inappropriate usage, maintenance or preservation, such as improper
packing, improper usage, improper plugging in/out external equipment, falling off or
squeezing by external force, contacting or exposing to the improper temperature, solvent,
acid, base, flooding and damp environments, etc;
. Breakage or damage caused by non-
authorized institution or staff in the process of installation, maintenance, alternation,
addition and detachment; . The original identifying information of product or accessory is
modified, alternated, or removed;
. No valid warranty card;
. Breakage or damage
caused by using illegally authorized, nonstandard or non-public released software;
.
Breakage or damage caused by force majeure or accident;
. Breakage or damage that
could not be attributed to the product itself.
Once met these situations above, you should
seek solutions from the related responsible parties and Godox assumes no responsibility.
The damage caused by parts, accessories and software that beyond the warranty period or
scope is not included in our maintenance scope. The normal discoloration, abrasion and
consumption are not the breakage within the maintenance scope.
How to Get the Maintenance Service
Inapplicable Cases
Maintenance and Service Support Information
The warranty period and service types of products are implemented according to the
following
Product Maintenance Information:
Product
Type
Parts
Other
Items
Name
Circuit Board
Battery
Electrical parts e.g.battery
charger, power cord, sync cable,
etc.
Flash tube, modeling lamp, lamp
body, lamp cover, lockingdevice,
package, etc.
Maintenance
Period(month)
12
3
12
No
Warranty Service
Type
Customer sends
the product to
designated site
Without warranty
Customer sends
the product to
designated site
Customer sends
the product to
designated site
Godox After-sale Service Call
0755-29609320-8062
