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Software Operation Manual 

27 

 

5. Troubleshooting 

This chapter provides useful information to help you resolve difficulties that you may experience with your 

Server. Fault symptoms, possible causes, and remedial actions are provided within a quick reference table. 

 

5-1. Q & A 

Problem 

Recommended Solution 

Why the Control Center can not detect 
the Ethernet/Wireless LAN module? 

 

Make sure the network cable is connected correctly. 

 

The Control Center may be blocked by firewall. Please refer 
to "Firewall" section to change the firewall configuration. 

Why I can not use IE to set the 
Ethernet/Wireless LAN module? 

 

Please check the module’s Gateway address is same as 
the computer’s Gateway address. Both of them must be in 
the same Gateway domain for setting the Ethernet module 
by IE. 

Why the IP address of 
Ethernet/Wireless LAN module can not 
be changed? 

 

Please login to the control center and change the “DHCP 
client” to TCP/IP. 

 

 

5-2. Firewall 

If a firewall software has been installed on your PC, it may block the communication between the PC and the 

print server so that the print server can not work properly. To solve this problem, either disable the firewall or 

configure the firewall to allow the following TCP and UDP ports: 

7303, 7305, 20005, 30201, 30202, 30203

Содержание GodexLAN

Страница 1: ...OPERATION MANUAL GodexLAN for Wireless LAN Ethernet Module Operation Manual Version Issue Date P N GodexLAN Rev E 2012 07 12 920 061510 00 ...

Страница 2: ...ary 7 3 3 2 Set Wireless Configuration Using Network Printer Server Control Center 8 3 3 3 Set Wireless Configuration Using Server s Web Pages 10 3 4 Assigning an IP Address to the Server 14 3 4 1 Preliminary 14 3 4 2 Setting the IP Address Using the Control Center 15 3 4 3 Setting the IP Address Using the Server s Web Pages 17 4 THE SERVER S WEB PAGES 19 4 1 Introduction 19 4 2 Using the Server s...

Страница 3: ...u can assign administrator name and password to restrict login Monitoring The Server s web pages and user software allow you to continuously monitor the status of connected printer devices Future Proof The firmware stored in the Server s Flash memory can be upgraded over the network This allows you to quickly update and enhance its operational features when new Server software becomes available To...

Страница 4: ...etup HTTP Browser Setup IE Netscape Security Setup Password Connect Password USB Port Connector Dual row 8 pin header Standard USB 2 0 Host mode Full speed 12M bps POWER DC 5V 300mA LED LAMP SYS PWR LAN 100 MBPS LAN 10MBPS ENVIRONMENT Operating Temp 0 50 Storage Temp 10 70 DIMENSIONS 95 x 51 5 x 20 mm W x D x H WEIGHT 100 gm OTHERS Watch Dog Function Firmware On lined Updated Via Ethernet USB Port...

Страница 5: ...Standard IEEE 802 3 10 100Base Tx Auto Sense Function Support Wireless LAN setup configuration and Alertnative Wireless LAN USB Port Connector Dual row 8 pin header connector Standard Host mode Full speed 12M bps POWER DC 5V 500mA LED LAMP SYS PWR LAN WLAN ENVIRONMENT Operating Temp 0 45 Storage Temp 10 70 DIMENSIONS 95 x 70 x 20 mm W x D x H WEIGHT 185 gm OTHERS Watch Dog Function Firmware On lin...

Страница 6: ...n also right click the mouse button on the highlighted print server to get the Configure Server and Go to Homepage functions Note2 You can also double click on the highlighted server to get the Configure Server function Displaying Server Status You can start the Control Center and click on a server to see its status which includes Printer Information Server Information TCP IP status and Supported ...

Страница 7: ...e configuration includes server information setting and language setting Help To display the version information of Control Center Quitting the Control Center There are two ways to close the Control Center The first way is clicking the X box close box at the top right corner of the window The second way is choosing Exit item in the System menu in the Control Center ...

Страница 8: ...If you leave this option selected Windows will attempt to find the printer itself and figure out what kind it is If Windows does not find the printer the wizard will continue as described in this task 4 Select a Windows driver for your printer Click Next 5 Choose whether you want to share the printer with other network users Do you want to print a test page Select the appropriate radio button and ...

Страница 9: ...essages or 2 Ad hoc mode which connect nearby wireless PC devices with the same SSID Service Set ID Wireless access can be secured by WEP64 WEP128 or WPA PSK WPA2 PSK with TKIP AES In infrastructure mode if network administrator wants to change any security related parameters Network Printer Server should be changed first and then access point If parameters mismatch causes wireless access is not a...

Страница 10: ...rinter Server Control Center and an Auto searching Network Printer Server window will appear If the wireless parameters are not correct or not set yet you have to use LAN to access Network Printer Server 3 If the tool finds Network Printer Servers in your local area network then you have to select a server from the server list 4 Double click the highlighted server or click the Configure Server but...

Страница 11: ... network type infrastructure or ad hoc SSID and the correct security method with the correct key information Please check with your Network Administrator about network setting if necessary 7 If the wireless network is secured by WEP64 or WEP128 authentication method key index and WEP key must be set correctly 8 If the wireless network is secured by WPA PSK WPA2 PSK the shared key must be set corre...

Страница 12: ...reates that service set in the assigned channel In ad hoc mode WPA PSK TKIP is not allowed 3 3 3 Set Wireless Configuration Using Server s Web Pages 1 You can see the IP address of Network Printer Server in the server list Open IE Browser and type server s IP address or click the Home Icon of Network Printer Server Control Center If the wireless parameters are not correct or not set yet you have t...

Страница 13: ...ware Operation Manual 11 4 After you have logged in successfully the first configure page will be General Configuration of printer server 5 To proceed the wireless configuration click the Configuration icon ...

Страница 14: ...t the correct network type infrastructure or ad hoc SSID and the correct security method with the correct key information 8 If the wireless network is secured by WEP64 or WEP128 key index and WEP key must be set correctly 9 If the wireless network is secured by WPA PSK TKIP the shared key must be set correctly ...

Страница 15: ...ervice set in the assigned channel In ad hoc mode WPA PSK WPA2 PSK is not allowed After properly configuring the wireless parameters you can remove the network cable and reboot the printer The Wireless LAN module will then connect to your wireless network Network Printer Server Control Center will detect if a network cable is plugged in or not If a network cable is plugged in Network Printer Serve...

Страница 16: ...can automatically search Servers and list their Ethernet addresses IP Address Unless you are assigning an IP address using DHCP you must obtain an unused IP address from your network administrator Methods for Setting the IP Address You can set the IP address of your Server using one of the following methods depending on your network operating environment Automatic IP Address Assignment Manual IP A...

Страница 17: ...l appear 2 If the tool finds print servers in your local area network then you have to select one server from the Server List 3 Double click the highlight list and enter the Server s administrator default admin and password default admin 4 After you have logged in successfully select TCP IP from the Server s menu The Set IP Address dialog appears ...

Страница 18: ...gning a static IP address you also have to define Subnet Mask and Default Gateway If you choose Automatically get IP by DHCP you can use desired DNS by clicking the Manual DNS button and manually assigning a DNS 6 Click Apply to save your settings And the Server will reboot 7 You have now finished the procedure of setting the IP address ...

Страница 19: ...trol Center 2 You can see the IP address of you Server in the Server List Open IE Browser and enter the Server s IP address or click the Go to Homepage button in the Control Center 3 Go to the web page and click Login link 4 Login your administrator default admin and password default admin 5 After you have logged in successfully the first configure page will be General Configuration of printer ser...

Страница 20: ...n corresponding to your choice of IP setting methods static or dynamic using DHCP When assigning a static IP address you also have to define Subnet Mask and Default Gateway 9 Click Submit to save your settings And the Server will reboot You have now finished the procedure of setting the IP address ...

Страница 21: ...e Server runs the daemon of http server httpd on TCP port 9100 Users may use the web pages to see the Server s system status and configure the Server 4 2 Using the Server s Web Pages 4 2 1 Displaying Server Status You can see the status of Printer Server TCP IP and Wireless ...

Страница 22: ...ssword typing User Accounts list User name add a new user account for accessing the storage attached to the Server Password set a password for added user Add click Add button after entering the user name and corresponding password The account will take effect once shown in the blank below Delete delete the existing user account Configuration TCP IP You have to set the Server s TCP IP configuration...

Страница 23: ...lter Enable or disable the options to send error messages via Auto Mail or SNMP SNMP This Server runs an SNMP daemon supporting SNMP v1 and v2c protocols Simple Network Management Protocol Users can use SNMP client software such as HP OpenView to ...

Страница 24: ...ation that represents the location of system EnableAuthenTrap enter 1 or 2 for the variable of EnableAuthenTrap that represents to enable 1 or disable 2 to send Trap packets receiving the wrong Community name SMTP SMTP Protocol enable or disable the SMTP Protocol SMTP Server Name set the IP address or server name of SMTP Server SMTP Port Number set the port number the range is from 1 to 65535 Typi...

Страница 25: ...nter Firmware Upgrade click Open to find the firmware file to be upgraded Click Upload to upload the firmware into the printer Server Factory Default click this button the Server will restore factory default values Server Firmware Upgrade click Open to find the firmware file to be upgraded Click Upload to upload the firmware into the Server Restart Server click this button the Server will restart ...

Страница 26: ...essage will be displayed in Output Message window Diagnosis The Diagnosis function can check the hardware status of printer Click TPH Resistance button to check the bad dot information of Thermal Print Head The checking result will be displayed in Output Result window Click Auto Sensing button will control the printer to do Auto Sensing Click Printer Config button to get the configuration of the p...

Страница 27: ...om the printer You can click Dump button to get printer s error message and display it on Alert Message window Click e mail to send the message to designated mail address or click Clear to remove the message Note The all alter messages will be removed out from the memory when click Dump button ...

Страница 28: ...Software Operation Manual 26 Support Display the contact information of technical support ...

Страница 29: ...l configuration Why I can not use IE to set the Ethernet Wireless LAN module Please check the module s Gateway address is same as the computer s Gateway address Both of them must be in the same Gateway domain for setting the Ethernet module by IE Why the IP address of Ethernet Wireless LAN module can not be changed Please login to the control center and change the DHCP client to TCP IP 5 2 Firewal...

Страница 30: ... Manual 28 6 Restore Factory Defaults 1 Go to the Server s web page and click Login 2 Enter administrator default admin and password default admin 3 Click Maintenance 4 Click Server Factory Default 5 Click Yes to confirm ...

Страница 31: ...in DHCP mode 2 Check the Server s IP address 3 First run Control Center It will automatically search for Servers on the LAN Then Servers IP addresses will be shown in Control Center 4 Run any Web browser like Microsoft Internet Explorer Go to http Server s IP address to access the Server s home page 5 Click Login at the top of the menu 6 Login the Server with Administrator default admin and Passwo...

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