7
www.
gp
electric.com
Auto Power Supply Charger:
GP-55-AUTO
GP-75-AUTO
GP-100-AUTO
3.2 Warranty Return Procedure
Visit www.gpelectric.com to read the “frequently asked questions” section of
our website to troubleshoot the problem. If trouble persists:
1. Call your Go Power!™ Technical Support team (1-866-247-6527).
2. Return defective product to place of purchase.
3.2.1 End Users
Contact your sales representative or Dealer and discuss the problem. Often the sales representative can troubleshoot
common scenarios. If applicable, warranty will be handled between the End User and the Dealer. Go Power!™ will
only accept returned items from an End User as a last resort. If you are unable to contact the Dealer, or the Dealer
refuses to provide service, please contact Go Power! directly.
3.2.2 Dealers
Dealers will handle warranty either through their supplier or Go Power! if they qualify as a Purchaser.
3.2.3 Units bought directly from Go Power!™
The Purchaser will return the product, freight prepaid, to Go Power!™ You must obtain a Return Material Authoriza-
tion (RMA) number from Go Power!™ before returning a product. The RMA number MUST be clearly indicated on the
outside of the box. Items received without an RMA number will be refused.
3.3 Additional Information
Unless approved by Go Power!™ management, all product shipped collect to Go Power!™ will be refused.
3.4 Out of Warranty Items
Go Power!™ electronic products are non-repairable, Go Power!™ does not perform repairs on its products nor does
it contract out those repairs to a third party. Go Power!™ does not supply schematics or replacement parts for any of
its electronic products.
