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V10/2015
18
9. WARRANTY STATEMENT
VFTECH warrants that at the time of shipment all products shall be free from defects in material and
workmanship
and suitable for the purpose specified in the product literature.
The unit/system warranty commences immediately from the date of customer acceptance and runs
for a period of 1 year. Customer acceptance will always be deemed to have occurred within 72
hours of delivery.
Note: Any customer acceptance testing (if applicable) must be performed at either VFTECH
premises or at one of their approved distributors unless mutually agreed in writing prior to despatch.
Conditions:
These include, but are not limited to, the following:
1. The warranty is only deemed to be valid if the equipment was sold through VFTECH or one of its approved
distributors.
2. The equipment must have been installed and commissioned in strict accordance with approved technical
standards and specifications and for the purpose that the system was designed.
3. The warranty is not transferable, except or as applies to Purchaser first then to client.
4. VFTECH must be notified immediately (in writing) of any suspected defect and if advised by VFTECH , the
equipment subject to the defect shall be returned by the customer to VFTECH , via a suitable mode of
transportation and shall be freight paid.
5. The warranty does not apply to defects that have been caused by failure to follow the recommended
installation or maintenance procedures. Or defects resulting from normal wear & tear, incorrect operation,
fire, water ingress, lightning damage or fluctuations in vehicles supply voltages, or from any other
circumstances that may arise after delivery that is without the control of VFTECH. (Note: The warranty does
not apply in the event where a defect has been caused by isolation incompatibilities.)
6. The warranty does not cover the transportation of personnel and per diem allowances relating to any
repair or replacement.
7. The warranty does not cover any direct, indirect, punitive, special consequential damages or any damages
whatsoever arising out of or connected with misuse of this product.
8. Any equipment or parts returned under warranty provisions will be returned to the customer freight
prepaid by VFTECH
9. The warranty shall become invalid if the customer attempts to repair or modify the equipment without
appropriate written authority being first received from VFTECH .
10. VFTECH retains the sole right to accept or reject any warranty claim.
11. Each product is carefully examined and checked before it is shipped. It should
therefore be visually and operationally checked as soon as it is received. If it is
damaged in anyway, a claim should be filed
with the courier and VFTECH
notified of the damage.
Note: VFTECH reserve the right to change specifications at any time without notice and without any
obligation to incorporate new features in instruments previously sold.
Note: If the instrument is not covered by warranty, or if it is determined that the fault is
caused by misuse, repair will be billed to the customer, and an estimate submitted for
customer approval before the commencement of repairs.