Black plate (3,1)
GMC Savana Owner Manual - 2013 - 2nd Edition - 9/25/12
Customer Information
13-3
STEP THREE
—
Canadian
Owners:
In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (1-800-462-8782)
1-800-462-8583 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Содержание 2013 GMC Savana
Страница 6: ...Black plate 6 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 vi Introduction 2 NOTES ...
Страница 8: ...Black plate 2 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 1 2 In Brief Instrument Panel ...
Страница 44: ...Black plate 18 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 2 18 Keys Doors and Windows 2 NOTES ...
Страница 100: ...Black plate 56 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 3 56 Seats and Restraints 2 NOTES ...
Страница 102: ...Black plate 2 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 4 2 Storage 2 NOTES ...
Страница 146: ...Black plate 44 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 5 44 Instruments and Controls 2 NOTES ...
Страница 154: ...Black plate 8 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 6 8 Lighting 2 NOTES ...
Страница 190: ...Black plate 8 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 8 8 Climate Controls 2 NOTES ...
Страница 248: ...Black plate 58 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 9 58 Driving and Operating 2 NOTES ...
Страница 338: ...Black plate 90 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 10 90 Vehicle Care 2 NOTES ...
Страница 343: ...Black plate 5 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 Service and Maintenance 11 5 ...
Страница 345: ...Black plate 7 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 Service and Maintenance 11 7 ...
Страница 362: ...Black plate 6 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 12 6 Technical Data 2 NOTES ...
Страница 378: ...Black plate 16 1 GMC Savana Owner Manual 2013 2nd Edition 9 25 12 13 16 Customer Information 2 NOTES ...