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RAID software is not needed because the RAID intelligence is built into ForteRAID hardware. To configure the
array, use the Glyph Manager software to switch drive modes, and format the drive. Instructions for re-initial-
izing your drive are included in this manual.
Q: My Windows computer doesn’t show the drive in My Computer. What’s up?
The default format on the ForteRAID is for the Macintosh, and Windows doesn’t recognize it. Once you have
connected the ForteRAID to your Windows PC, you have to re-initialize it for use with Windows. For Win-
dows XP and 2000, that’s going to be NTFS format; for Win98/SE, that will be FAT32 format. Instructions for
re-initializing your drive are included in this manual.
Q: I’m using Windows 2000 and/or XP 32-bit and my volume is bigger that 2TB. Why does my ForteRAID not
show up correctly?
Older versions of Windows, such as 2000 and XP 32-bit, use Master Boot Record which doesn’t support vol-
umes larger than 2TB. If you want to use Windows 2000 and/or XP 32-bit, you’ll need to create a RAID that is
less than 2TB. The following models are smaller than 2TB and are compatible: 1TB and 2TB (any drive mode);
3TB and 4TB (RAID 1, RAID 3 + hot spare, RAID 5 + hot spare, RAID 10); 6TB and 8TB (RAID 1).
Q: I’m still running Mac OS 9 or Win/ME. Can I still use the ForteRAID?
Yes. You can connect the USB port on the drive to your OS 9 or Win/ME machine. You cannot run Glyph Man-
ager to change configuration or monitor drive status, however the ForteRAID will run in the last drive mode
that it was set to.
Q: What are the differences between FireWire 800 and FireWire 400?
Speed and Protocol. FireWire 800 has a max transfer rate of 800 Mb/sec (about 100 MB/sec peak). FireWire
400 has a max transfer rate of 400 Mb/sec (about 50 MB/sec peak). The higher bus speed helps with things
like large file copies and RAID, where FireWire 400 bus speed can be a limiting factor. FireWire 800 uses IEEE-
1394b “Beta” protocol; FireWire 400 uses IEEE-1394a “DS” protocol.
For more information, be sure to check out the Glyph website at www.glyphtech.com. There is information
posted there concerning FireWire 800/1394B, as well as information about the rest of Glyph’s product line.
Q: How can I make my drive work across Windows and Mac platforms?
The only file system that works well between Mac OS and Windows is FAT 32, otherwise known as MS-DOS
file system. This is a native Windows file system, but Mac OS 9 and X will mount FAT 32 volumes. Mac OS 9
and 10.1.x would only work with FAT 32 partitions less than 32GB. While Mac OS 10.2.x increased that limita-
tion to 128GB, it wasn’t until Mac OS 10.3.x that you could use FAT 32 partitions of any size. Mac OS 10.3.x
can additionally read NTFS volumes but cannot write to them. See next question for information specific to
Pro Tools software.
Q: How can I use my drive with Windows and Mac Pro Tools systems?
If you are trying to use a hard drive between Windows and Mac Pro Tools systems, FAT 32 will not work for
you because a Mac running Pro Tools can only work with HFS formatted volumes. Your best option is to in-
stall MacDrive (www.mediafour.com) on your Windows machine to mount your Mac formatted volumes.
