Physical Address: Corporate HQ
301 Meuse Argonne | Hicksville, OH 43526
800.782.6761
•
419.542.7751
•
f:
419.542.6690
Global Solutions Distribution Center/Test Kitchen
4300 E Magnolia Street | Phoenix, AZ 85034
November 10, 2020
globalsolutionsfoodequipment.com
REPAIR :
To avoid serious injury or damage, do not repair the induction
cooker or replace a damaged power cord yourself. Repairs must be
coordinated through: Global Solutions customer service at 1-800-
782-6761.
TROUBLESHOOTING :
Fault Phenomenon
Possible Causes
Solutions
Screen not bright
1. Power supply circuit not connected.
Check if the power supply is connected
2. Circuit fault
Contact Global Solutions customer service
Heating plate not
heating
1. Fuse burn out
Contact Global Solutions customer service
2. Heating plate fault
Low holding
temperature
1. Liner not in place
Rotate the liner gently to bring it back to normal
2. Foreign matter between the liner and the
heating plate
Clean the foreign matter, but do not wash it with water
directly
3. Deformation of the liner
Contact Global Solutions customer service
4. Circuit fault
5. Sensor fault
Food stuck to bottom
1. Liner not in place
Rotate the liner gently to bring it back to normal
2. Food not stirred for a long time
Stir food
3. Deformation of the liner
Contact Global Solutions customer service
4. Circuit fault
5. Sensor fault
Buzzer ring 10 times,
Digital flash show
E1/E2/E3/E4
1. Liner not in place
Rotate the liner gently to bring it back to normal
2. Foreign matter between the liner and the
heating plate
Clean the foreign matter, but do not wash it with water
directly
3. Circuit fault
The temperature sensor is open or shorted, or the input
power is not correct. If after adjusting the power and switch
on again, the fault still exists, contact Global Solutions
customer service
