background image

Trouble

s

hooting 

Notice

1.

For technical update, there may

 

be deviation of the actual items from 

what

 is on the manual. We

express our apologies. Please refer to your actual product and 

app

.

2.

Smart air conditioner 

app

 can be altered without notice for quality improvement and also be deleted

depending on the circumstances of manufacturing firms.

3.

In 

the 

case Wi-Fi signal strength is weakened, 

the 

smart 

app

 may be disconnected

, so make 

sure the

indoor

 

unit 

is close

 to 

wireless router.

4.

DHCP server function should be activated for wireless router.

5. I

nternet connection may fail 

due

 

to a 

firewall problem. In this case, contact your internet

 

service

provider.

6.

For smart phone system security and network setting

s

, make sure 

the s

mart air conditioner 

app

 is

trusted.

Description

Analysis of 

C

ause

Air conditioner 
can't be configured 
successfully

1.

 Check the mobile connected WLAN router SSID  and password is correct

.

2.

 Check whether there are additional settings of WLAN router as shown below.

1)

 Firewall by router itself or by PC

2)

 MAC address filtering

3)

 Hidden SSID

4)  

DHCP server

Reboot WLAN router, mobile device

,

 and air conditioner (WLAN module) and connect 

air conditioner by CF mode again. Before rebooting, check 

that nobody

 has already 

connected to 

the 

same air conditioner.

1.

When air conditioner (WLAN module) is rebooted and app

displays Device remove, ignoring this confirmation will lead to mobile

 

device 

losing control permission of the air conditioner.
You will need to connect the air conditioner by CF mode again.

2.

In case of power failure, mobile device will lose control permission

s

 of air

 

conditioner for 3 minutes after power failure. (Notification will now show

 

up on 

the mobile device.)
If you cannot control the app (air conditioner) even after power restored,

 

you 

will need to connect the air conditioner by CF mode again.

Mobile can't control 
air conditioner

1. App display

s a

ir conditioner 

d

evice offline. Please check the following conditions.

1) 

The air conditioner has been reconfigured.

2) 

Air conditioner out of power.

3) 

Router out of power.

4) 

Air conditioner can't connect to router.

5) 

Air conditioner can't connect to network through the router.

6) 

Mobile device can't connect to network.

2. After adding the device, it disappears in device list.
Hold and slide down to refresh the device list. If 

there is

 no change, shut down the app

,

 and start 

again.

Mobile can't find air
conditioner

30

 

Electronic Window 

Air Conditioner

Содержание 292853

Страница 1: ...rgy Star Wi Fi Enabled 230 208V Model 293135 24 000 BTU Cool Only Energy Star Wi Fi Enabled 230 208V Model 292853 8 000 BTU Cool Only Energy Star Wi Fi Enabled 115V Model 293069 10 000 BTU Cool Only E...

Страница 2: ...d to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential i...

Страница 3: ...Specification and Basic Information 1 Download and Install the App 2 Activate App 3 Registration 4 Login 6 Add Device 8 Air Conditioner Control 10 Account Management 28 Troubleshooting 30 Electronic W...

Страница 4: ...ting cable 1 Minimum specifications on a smartphone Android 5 0 version or higher IOS 9 0 version or higher 2 Basic parameters for wi fi module 2 400 2 500GHz Protocol stack support IEEE 802 11 b g n...

Страница 5: ...r scanner download andinstall the app Method2 Open theGoogle Play Store on your smart phoneand search Download and install the app SmartLife SmartHome For iOS Method 1 Please scanthe QR codeand follow...

Страница 6: ...R code and activation code Note Without the QR code or activation code you cannot activate the app and using it please keep them safe Scan Scan the activation QR code from instructions or device or En...

Страница 7: ...laws and regulations By clicking Agree you agree that you have fully read understood and accepted all the content of the revised Privacy policy Please take your time to read the Privacy Policy If you...

Страница 8: ...ogin Login 1 Tap Log in with existing account 2 Enter your registered account and password 3 Tap Log in button Log in with existing account Register Done Enter verification code Verification code is s...

Страница 9: ...amily Location Set location Smart devices in rooms Living Room Master Bedroom Second Bedroom Dining Room Kitchen Study Room Add Room You can change the room settings anytime My home Select the recomme...

Страница 10: ...code received by your e mail 4 Set the new password and tap button Done Login Email address Log in Password Forgot password Forgot password X Obtain verification code Enter verification code Verifica...

Страница 11: ...m Master Add Device Home Me Work office No devices CF Mode Reset the device first Method1 When there is a DISPLAY key onthe remote control press the DISPLAY key 6times in the time of 8 seconds when th...

Страница 12: ...of the Home screen or tap Add device on the room which has no device 3 Tap the t d logo 4 Input the password of the Wi Fi which the same as your smart phone connected then tap Next 5 Tap in the upper...

Страница 13: ...name on the home screen ON OFF Fan Speed Precision Air Flow More Eco Sleep Mode Timer 25 Cool 0 Note There are two different control forms base on different software or Wi Fi module firmware Please r...

Страница 14: ...onditioner Device details and management Increase the temperature Decrease the temperature Main Control Interface Indicator of temperature setting Selected Mode Fan speed Functions indicator Control F...

Страница 15: ...Mode setting 23 C Set Temperature Timer Function Fan Mode Fan Dry Feel Cool Heat Mode Control Form1 Select Fan Speed 23 C Set Temperature Timer Function Mode Fan Fan Med Low Auto High 1 Tap Fan to po...

Страница 16: ...UP DOWN LEFT RIGHT 4 Tap anywhere around the setting temperature to cancel the Function setting 23 C Set Temperature Timer Fan Mode Control Form1 Setting a Timer 1 Tap Timer to pop up the Add Timer s...

Страница 17: ...n Cool Auto 23 C Cancel Add Timer Save 15 28 14 27 13 26 12 25 16 29 17 30 18 31 Select days to use Smart Mode Timer Off Mon Tues Wed Thur Fri Sat Sun Timer On Control Form1 Timer Management WLAN Add...

Страница 18: ...rent depending on the air conditionermodel Example as below Tips Different backgroundfor different mode Cool Heat Dry Fan Auto ON OFF Fan Speed Precision Air Flow More Eco Sleep Mode Timer Sample1 25...

Страница 19: ...ion Air Flow More Eco Sleep Mode Timer 25 Cool 0 1 Tap the Fan speed button 2 Choose your desired fan speed and tap it 3 Tap the X button to back the main control screen 4 The selected fan speed indic...

Страница 20: ...ontrol Left Right Flow Control Right Swing Left Right Swing Left Swing Middle Swing Center Left Swing Center Right Swing Wide Swing Center Right Fix Left fix Center Left Fix Middle Fix Right Wide Angl...

Страница 21: ...Eco Sleep Mode Timer Sample1 25 Heat 0 ON OFF Sample1 23 Cool 0 Fan Speed Swing Flow Eco Sleep Mode Timer Turbo Note The Main controlscreen and ECOcontrol method mayappear slightly different depending...

Страница 22: ...ng Flow Eco Sleep Mode Timer Turbo Note The Main control screen may appear slightly different depending on the air conditioner model Example shown below Mode Sleep enabled Cool Fan Dry Heat Auto Yes Y...

Страница 23: ...Timer No Timer Timer 19 27 20 28 22 30 23 31 Save 21 29 Repeat Monday Switch OFF Once Monday Tuesday Wednesday Thursday Friday Saturday Sunday Cancel Repeat Confirm Slide up or down to select time Tap...

Страница 24: ...Precision Air Flow Up Down Swing Once Monday Tuesday Wednesday Thursday Friday Saturday Sunday Cancel Repeat Confirm Tap repeat then tap your desired repeat days orOnce then tap Confirm your selectio...

Страница 25: ...the Timer 3 Delete the Timer Slide the list bar of the Timer from right to left until Delete button appear then tap delete Timer 16 19 ON Cool Mid Up Down Swing 25 M 21 29 OFF Weekday 04 30 OFF Timer...

Страница 26: ...e More button to operate additional functions if it appears on the screen 4 Tap the button to activate the Anti Mildew function if it is available on the screen Anti Mildew After the AC turns off it w...

Страница 27: ...select the date 8 Tap the button if it is available on the screen Check the details of the Self Cleaning function on User Manual 9 Tap the 8 Heat button if it is available on the screen This function...

Страница 28: ...E0 Indoor and outdoor communication failure Self diagnosis Control Form2 More Functions 12 Tap the button if it is available on the screen Photosensitive This function allows the air conditioner to tu...

Страница 29: ...some suggestions to the APP administrator Check and update the firmware Tap to remove the device and the device will be reset automatically once be deleted Tap to check the network status Tap to got t...

Страница 30: ...Tap Completed the account will appear on your sharing list 5 The received sharing members should hold and press the home screen and pull down to refresh the device list The device should appear on the...

Страница 31: ...me Cancel Save Account one Select the time zone Change the nickname of your account Account Security Phone Number Change Login Password Deactivate Account Location China Pattern Unlock Change Pattern...

Страница 32: ...mily settings Family members Room Management 2 rooms Family Location Family Name My Home Remove Family Add Menber Nick name Account Tap to rename the family name Tap to get into Room Management Open t...

Страница 33: ...and air conditioner WLAN module and connect air conditioner by CF mode again Before rebooting check that nobody has already connected to the same air conditioner 1 When air conditioner WLAN module is...

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