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SIGNAL / ANTENNA 
 

Can I use any kind of cable in combination with my Inmarsat Active/Passive Antenna? 
Only cable kits supplied by Beam will operate correctly with the Inmarsat antennas. Each cable kit 
has been made to meet the specific specifications of the antenna and Inmarsat network. The cable 
kit not only provides Satellite connectivity but also GPS which is required for the Inmarsat service 
to function correctly. In the case of Active Antennas, then the cable kit also provides power to the 
antenna as well. You must use Passive cable kits with the ISD700 and Active cable kits with the 
ISD710/715 and 720. Failure to use the correct Beam cables can damage the antenna, stop the 
service from performing properly and void your warranties. 
 
What is the maximum length of antenna cable I can use with my Passive Inmarsat Antenna? 
Antenna cables for the Passive Inmarsat Antenna start at a length of 10 meters and go up to 50 
meters.  If you need to go longer, you may be better off looking at using an Active antenna to get 
access to the longer cable kits. 
 
I am using the Beam recommended antenna cable with an Active antenna, yet I don't get a 
proper connection, what can I do? 
Make sure that the cable is correctly connected to both the antenna and the unit.  Also, please 
check  whether  there  are  no  kinks  in  the  cable.  See  the  cable  kit  specifications  to  ensure  the 
maximum bend radius has not been exceeded anywhere. Also check the cable kit has not be altered 
in anyway, the cable kits CANNOT be shortened. 
Check that the antenna is positioned properly, has a clear view of the horizon and there are no 
other obstacles or RF interference. Also check the Inmarsat coverage map to ensure  coverage is 
available at your location. 
 
Beeping sound coming from Docking Station 
The beeping noise usually indicates a short on the antenna cables which can be 
caused by a cut or break in the antenna cable or caused by metal debris inside 
a connector. Please disconnect the antenna cables from point where 
they (gps and Inmarsat) connect to the docking station. When completed, please 
power cycle the unit and see if the noise continues. 
If it stops, please inspect the antenna connectors and ensure they are clear 
and that there are no cuts or sharp bends on the cables. Also check the 
connectors as they screw into the antenna and ensure both connector ends are 
clear and free of anything that may cause a short from the central pin to the 
connectors metal casing. 
 
Does RF Interference affect the satellite signal? 
All wireless devices, including satellite telephones, are susceptible to RF (Radio Frequency) 
interference from other electronic devices. This problem is especially evident when numerous 
antennas and broadcasting devices are located within close proximity to each other. 
A good example would be onboard a ship. It is important that certain considerations be taken 
into account for best performance when an Iridium system is installed. 

Содержание IsatDock Drive

Страница 1: ...select Y Yes to enable charging This message will not appear again unless the phone is reset to factory defaults via the menu If you do accidently select N you will need to re upgrade the firmware on...

Страница 2: ...ase do not hesitate to contact our Support team We are planning to install the DC connector directly to the car wiring what is the PIN out of the connector for the Docking Station The pinout looking i...

Страница 3: ...s installed where there are no obstructions and has a clear line of sight to the satellite with no obstacles which could block the signal Check the antenna cable and all connections are secure and no...

Страница 4: ...COM6 Or go to Control Panel System and select the Hardware Tab Click on Device Manager and scroll down to Modems If your USB drivers are installed you will see Standard 2400 bps Modem Right click on S...

Страница 5: ...PIN and the Security Code numbers The supervisor PIN for ALL Beam products is set to the default 3170 The PIN can be changed on the Programming Security tab in the relevant Management System software...

Страница 6: ...n tool with Windows 8 There is a way to get the Falcon tool working on Windows 8 The steps to install an unsigned driver on windows 8 is as follows 1 From windows 8 control panel choose General Under...

Страница 7: ...on all of our products you must first download the Management System designed for your specific device Extreme DOCK Eagle PotsDOCK IntelliDOCK PDMS SatDOCKG SDMS IsatDOCK Oceana Terra Falcon RST100 BM...

Страница 8: ...cations to ensure the maximum bend radius has not been exceeded anywhere Also check the cable kit has not be altered in anyway the cable kits CANNOT be shortened Check that the antenna is positioned p...

Страница 9: ...ls Refer also to Inmarsat Iridium Antenna User Guide How do I know if my IsatPhone Pro is registered on the Inmarsat network The IsatPhone will indicate Inmarsat in the top left corner of the screen d...

Страница 10: ...ure that BEAM certified antenna cabling is being used and that there are no sharp bends or cuts in the cable and the cable has not been modified in anyway If using a fixed passive antenna ensure it is...

Страница 11: ...t is possible to request simcards without PINs When the satellite device first powers on if the unit is set to request that the user enters the PIN code then until this has been successfully completed...

Страница 12: ...Bluetooth Paired devices A list of Bluetooth devices in range of your phone will appear on the screen If the device does not appear select Options and select Search for devices from the new menu that...

Страница 13: ...are straight and clean as well Remove the satellite phone from the cradle remove the battery for 10 seconds replace and redock into cradle Why is voice quality poor Ensure the signal strength is at 4...

Страница 14: ...nfigured if you are in motion the satellite signal may become obstructed such as buildings bridges tunnels larger vehicles valleys large trees Check the antenna connections Ensure the antenna cable ha...

Страница 15: ...he network Check the Antenna Is it mounted properly Do you have a clear view of the sky Check the signal strength If the signal is weak move the unit to a more open area Check all forwarding and call...

Страница 16: ...racing application Alert and Tracking not working with an external button If the Beam alarm loop is going to be used with an external button remember to enable this external loop in the device softwar...

Страница 17: ...again to change the terminal s language STATUS LED s What does it mean when the LED status is flashing RED BLUE The LED Status flashing RED BLUE is an indicator that there has been an error detected...

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