www.glaziar.com / [email protected]
27
COMMON QUESTIONS
The following table lists possible questions and steps to address them. Please contact if you cannot fi nd an
answer to your question below.
lssue
Possible Reason
Possible Solution
Unit does not
work
Filler cover not installed correctly
Remove bottom
cover and
re-in
s
tall
Bottom
cover
not locked in plac
e
Check
that
bottom
cover
is
turned
into
lock
e
d po
s
ition
Power
s
uppl y
far
plug
Pull
out
plug
and
plug it back into unit
lncorrect power plug or
wire
Contact
customer service
Fan does not
work
Machine doesn’t
turn on
Plug it in
and
turn
on
Motor i
s
not
working
Contact
customer service
Unit
on
uneven
ground
Move
to
fi at
s
ur face
Loase or fareign parti cle
s
inside
Contact
customer service
Filler packaging not removed
Remove plastic from fi lters
Motor i
s
loa
se
Contact
customer service
Performance
lssues
Filters need to be replaced
Replace
with
Genuine replacement fi lters far
be
s
t results
Air
intake/outlet blocked
Contact
customer service
Filler packaging not removed
Remove plastic from fi lter
s
Not
enough space
s
urrounding unit
Ensure 10 in. distance between
sides of air
intake
and that
di
s
tanc e
to air outlet
is not
le
ss
than 8
in.
Lack of fi ller or fi ller i
s
not properly installed
Make
s
ur e
all
fi lter
s
are
placed in the
arder
in
accordance
with
in
st
ruc tions
Coverage
area
question
s
Check
whether
room
area surpasses
coverage
area estimates
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