GlammFire.
PAG./22
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After-Sales Service
In case of doubt or any anomaly, do not use the fireplace and please contact a specialized technician.
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Warranty
In order to activate your GlammFire 2 year warranty, please register your new GlammFire product at
www.glammfire.com/en/about/warranty
complete your warranty card and return it to us, along with a copy of the
proof of purchase, at our address within 30 days of purchase.
All our Bioethanol Fireplaces and Burners, Electric Fireplaces, Fire Pits & Barbecues carry a warranty against defects of
manufacture and faulty workmanship for a period of 2 years from the date of purchase.
This warranty does not cover glass replacement, batteries, damage caused by accident or misuse of the appliance, or
the assembly/disassembly not indicated in the instructions manuals. If the product fails (not considering the above
mentioned events) within the warranty period, defective pieces will be replaced free of charge if it is proved any de-
fect of manufacture.
Regarding defective pieces, they will be sent free of charge and their switch is responsibility of the retailer responsible
for the purchase of the appliance.
Our warranty is offered as an addition to your statutory rights. It is applicable to the original purchaser only, non-
transferable. All repairs must only be fitted by an authorised service technician. Use of spare parts other than those
supplied by the manufacturer will invalidate the appliance warranty and must only be fitted by an authorised service
technician.
IMPORTANT:
Registering your product does not require proof of purchase, if it will be made on our website, and
must be based on the date of purchase. It will be assumed that registration information accurately reflects the infor-
mation on the proof of purchase which will be required upon servicing of any/all products under warranty.
If the information conflicts, information stated on the proof of purchase will be deemed accurate and true and war-
ranty will be assessed accordingly.
