8
Problem
Possible Cause
Solution
There are leaks from the
handle.
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The bonnet nut is loose.
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The O-ring on the cartridge is
dirty or damaged.
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Tighten the bonnet nut.
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Clean or replace the O-ring.
The pull-down spray leaks or
has a reduced water flow.
□
The pull-down spray is dirty or
mis-fitted.
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The cartridge may be clogged.
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Remove the pull-down spray and
check for debris.
□
Remove the cartridge and check for
debris.
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Ensure the pull-down spray is
properly installed.
There are leaks from the hose
underneath the deck.
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The connection between the
pull-down spray and pull-down
spray hose may be loose.
□
Tighten the connection between the
pulldown spray and pull-down spray
hose.
The hose does not retract.
□
The weight is not installed in the
correct position.
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The pull-down spray hose is
obstructed.
□
Reinstall or readjust the weight.
□
Check under the sink to ensure
the pull-down spray hose is not
obstructed.
The water pressure is low.
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The quick connector may be
clogged with debris.
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Turn off the water supply and
disconnect the quick connector from
the outlet hose.
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Disconnect the quick connector from
the pull-down spray hose and flush
under running water.
□
Reattach the quick connector to the
outlet hose.
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Test water flow. If water pressure
is still low then replace the quick
connector.
There is no hot or cold water.
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The hot or cold water supply
lines may be kinked or twisted.
□
Ensure hot and cold water supply
lines are not kinked or twisted.
Reinstall the supply line if necessary.
Care and Cleaning
Troubleshooting
NOTE:
Refer to the service parts section in this manual for a
detailed drawing showing the location of the parts listed below.
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To clean, wipe down with a damp cloth and towel dry.
□
Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will be
voided.
