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Octal/Quad T1 E1 Boards
Quick Install Guide
•
To confirm that warranty is installed properly, double-click on
Warranty Application List
icon
created on the desktop.
This will display the list of warranty applications which are purchased.
•
Users can check the Warranty expiry date in the
Version
column that is
20.8.1
(i.e. 2020 August 1
st
), and user can verify the date
to be as expected (depending on the support warranty purchased).
Note
: All the T1 E1 Quad and Octal Port Analyzer software versions continue to operate normally. But any latest software updates
after warranty period will not be available until warranty licenses are renewed.
Troubleshoot
If you did not follow the above instructions in the given sequence, troubleshoot using the steps below.
•
If you inserted the Octal/Quad T1/E1 board on the PCIe slots prior to installing the software, then the proper USB device
driver will not be installed. User must search for the driver and install it manually. Do the following:
➢
Go to
Control Panel
→
System
→
Device Manager
➢
Verify that there is an entry with “!” mark against the T1/E1 Analyzer unit
➢
Right click on the device, click
Update Driver
option, and choose
Browse My Computer for Driver Software
➢
For 64-bit installation, navigate the path to Octal/Quad T1/E1 installation folder under the
C:\Program Files\GL
Communications Inc\Octal Xpress T1 Analyzer\Octal_Drivers
. The driver should then be found, and the device driver
loaded and installed.
➢
For 32-bit installation, navigate the path to Octal/Quad T1/E1 installation folder under the
C:\Program Files (x86)\GL
Communications Inc\Octal Xpress T1 Analyzer\Octal_Drivers
directory. The driver should then be found, and the
device driver loaded and installed.
➢
If you are still having problems, please refer to detailed installation instructions in the USB stick (
FTE001-ETE001-
Quad-and-Octal-Port-T1E1-Boards\OctalExpress-T1E1-Documents\T1E1-Quad-and-Octal-Port-Analyzer-
Installation.pdf
).
•
If the optional software is not activated, you may have not installed the
Hardware licenses
or
Dongle licenses
. You can do so
as explained in the above section at any time after installing the software.
•
If you are still having issues or have any other related questions, please contact GL Communications Inc.
