Q.
How do I move photo or video files from K1 to a computer?
A: Remove the SD card from K1 and connect it to a USB adapter and insert the USB adapter
into your computer.
Q.
How do I move photo or video files to a smartphone?
A: There are three options as below.
1. You can copy photo or video files to a smartphone via the K1 App (Android & IOS)
2. Or for Android Users, insert the SD Card directly into your smartphone as long as the
device supports it.
3. Or for IOS Users, use a SD Card to OTG Lightning adapter.
Note: Compatibility for OTG Gender varies from manufacturer to manufacturer.
Q.
How do I update the firmware on K1?
A: Please follow the steps below.
Step 1. Download the firmware file and save the file at the root directory of the SD Card.
(Has to be in the root (base) of the SD card - not within any other folder on it.)
Step 2. Insert the SD Card into K1 and turn it on. The firmware update process will begin
automatically.
Another option is to use the K1 app to update the firmware, please follow the instructions
on the app to update the K1.
- If the update fails, turn K1 off and restart the process.
- If the update continues to fail, contact REMOVU Support Center.
