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SHOMI™ Digital Picture Frame
Frequently asked questions EN-19
Frequently asked questions
What memory card formats are compatible with the Picture
Frame?
SD/SDHC, MMC memory card formats are compatible with the
Picture Frame.
Why do some photos load faster than others?
Higher resolution photos load slower. Using a lower resolution when
taking photos will speed up loading time.
Can I store photos on to this picture frame?
This SHOMI unit does not come with on-board memory, so you
cannot save photos directly to this unit. Simply insert a memory card
or USB drive to play photos.
Will the tagged photos be reset if I pull out the SD card?
No. The DPF will write information into the MetaData of tagged
photos. So the DPF will remember the photo's album categorization
the next time the SD card is re-inserted to the unit.
The frame slows down significantly on certain photos, what can
I do?
This is mainly due to extra processing time needed to decode very
large size high resolution files. The DPF's Smart Cropping (ON by
default) feature will automatically resize the file based on the unit's
screen resolution and will significantly reduce the size of the photo
and eliminate this issue. However, please keep a copy of the original
photo if you wish to maintain the photo's original resolution.
Why isn't the timeline feature accessible for photos on my USB
drive?
The timeline feature only applies to photos stored in the memory
card from the card reader. Please copy any photos on the USB drive
to the inserted memory card if you wish to access this feature.
Why can't I tag my photos in my SD card to any albums?
Please check that your SD card is not locked because the DPF will
need to be able write information onto the files in order to Tag to
Album.