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Appendix
Gigaset S675 IP / ALGERIAN eng / A31008-M1915-A751-1-3T19 / appendix.fm / 27.10.08
Ve
rsion 4, 16.09.2005
VoIP status codes
If you have problems with your VoIP con-
nections, activate the
Show Stat. on HS
function (page 89, page 116). You will
then receive a VoIP status code that will
support you in problem analysis. Also
enter the code during problem analysis by
the Service department.
In the following tables you will find the
meanings of the most important status
codes and messages.
No time is specified for a message in the call
history.
Date/time is not set.
¥
Set date/time (page 11) or
¥
Activate base station synchronisation
with a time server on the Internet
The integrated answer machine
reports
"Invalid PIN" on remote operation.
1. You have entered the wrong system PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (page 86).
The integrated answer machine
does not
record messages/has switched to notifica-
tion announcement.
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.
The integrated answer machine will not
record a conversation or interrupts the two-
way recording.
1. An error tone sounds and the display shows
Not possible!
.
¥
You are making the call via a broadband
VoIP connection. A recording is not pos-
sible in this case. The attempt by the
base station to establish a non-broad-
band connection instead has failed
(rearranging the codec).
If necessary, you or the other caller must
change the setting for the codec used
2. The display shows
Delete messages
The answer machine's memory is full.
¥
Use a different handset to delete mes-
sages from the answer machine and
restart two-way recording.
Or:
¥
Finish the call, delete old messages from
the answer machine and re-establish
the connection.
Status
code
Meaning
0x31
IP configuration error:
IP domain not entered.
0x33
IP configuration error:
SIP user name (
Authentication Name
)
not entered.
This is shown, for example, when
dialling with a line suffix, if no con-
nection is configured for the suffix on
the base station.
0x34
IP configuration error:
SIP password (
Authentication pass-
word
) not entered.
0x300 The called party can be reached
under several phone numbers. If the
VoIP provider supports this, a list of
the phone numbers is transmitted as
well as the status code. The caller can
select to which number he wants to
make the connection.
0x301 Permanently redirected.
The called party can no longer be
reached under this number. The new
number is transmitted to the phone
together with the status code, and
the phone then no longer accesses
the old number but dials the new
address immediately.
0x302 Temporarily redirected.
The phone is informed that the called
party cannot be reached under the
number dialled. The duration of redi-
recting is time-limited. The phone is
also notified of the duration of redi-
recting.