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Customer Service & Assistance

Gigaset S850HX / LHXG International (IM) en / A31008-M2669-R111-1-4N19 / appendix_legal_LHSG_HX.fm / 4/14/22

48

Availability and operation of the functions

may differ on your telephone.

Appendix

Customer Service & Assistance

Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the
service section of our Gigaset online portal www.gigaset.com/service.

In our constantly updated online service you can find:

•

Extensive information about our products

•

FAQ compilations

•

Keyword search to help find topics quickly

•

Compatibility database: Find out which base stations and handsets can be combined.

•

Product comparison: Compare the features of several products with each other.

•

Downloads for user manuals and current software updates

•

E-mail contact form for customer service

In order to contact our customer service via email, please use the email contact form from our Gigaset online
portal after selecting your home country.

Our representatives are also available on the telephone hotlines for consultation.

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Содержание PREMIUM 100 HX

Страница 1: ...l IM en A31008 M2669 R111 1 4N19 Cover_front_c fm 4 14 22 PREMIUM 100HX Information on the phone system Detailed and up to date operating guide for your Gigaset phone www gigaset com manuals Documentation relating to your base router ...

Страница 2: ...e found at www gigaset com manuals On a DECT GAP telephone or router from another manufacturer The handset also functions with DECT GAP telephones from other manufacturers of course as well as DECT routers Additional information can be found at www gigaset com compatibility On DECT routers with CAT iq 2 0 2 1 Your Gigaset HX handset is certified in accordance with the DECT CAT iq 2 0 2 1 standard ...

Страница 3: ...hine 17 Making calls 18 Directories 21 Local handset directory 21 Base directory 25 Assignment of the control key to a directory 25 Call lists 26 Message lists 27 Additional functions 29 Sound profiles 29 Calendar 30 Alarm clock 32 Baby monitor 33 Protection against unwanted calls 34 Resource Directory 37 Additional functions using the PC interface 38 Setting the handset 40 Appendix 48 Customer Se...

Страница 4: ...nd operation of the functions may differ on your telephone Additional information Regarding the telephone system if the handset is connected to a Gigaset base User guide for your Gigaset telephone Regarding the telephone system if the handset is connected to another base router Documentation regarding your base your router You can obtain all Gigaset user guides in PDF format www gigaset com manual...

Страница 5: ...call and message lists Flashes new message or new call 7 Profile key Switch between sound profiles 8 Hash key Lock unlock the keypad Press and hold Toggle between upper lower case and digits Press briefly 9 USB connection socket For data exchange between the handset and PC 10 Microphone 11 Star key Open special characters table Press briefly 12 Headset connection 2 5 mm jack 13 Key 1 Select answer...

Страница 6: ...le to carry out the following action Additional helpful information or Talk key or Handsfree key End call key to Number letter keys Control key rim centre Message key Recall key Star key Hash key Profile key OK Back Select Change Save Display keys Settings OK Telephony OK Auto Answer Change activated Symbols Meaning Every arrow initiates an action When in idle status press the centre of the contro...

Страница 7: ...g paint shops The devices are not splashproof For this reason do not install them in a damp environment such as bathrooms or shower rooms Use only the power adapter indicated on the device Whilst charging the power socket must be easily accessible Remove faulty devices from use or have them repaired by our Service team as these could inter fere with other wireless services Do not use the device if...

Страница 8: ...ower adapter Plug the power adapter into the power socket To remove the plug from the charging cradle again Disconnect the power adapter from the mains power supply Press the release button Pull out the plug The charging cradle is designed for use in closed dry rooms within a temperature range of 5 C to 45 C Never expose the telephone to heat sources direct sunlight or other electrical devices Pro...

Страница 9: ...charged when the power icon disappears from the display Only use rechargeable batteries as this could otherwise result in significant health risks and personal injury For example the outer casing of the batteries could be destroyed or the batteries could explode The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type Insert the batteries ...

Страница 10: ...ange the display language if the phone is set to a language not required Press the centre of the control key Press the keys and slowly and successively the language settings display appears the set language e g English is highlighted selected To select a different language Press the control key until the desired language is highlighted on the display e g Francais press the key on the right directl...

Страница 11: ...dset chooses the base station with the best reception as soon as it loses connection to the current base station De registering the handset depending on the base De register Handset OK the handset being used is selected use to select another handset if required OK enter system PIN if required OK Confirm de registration with Yes If the handset is still registered to other bases it switches to the b...

Страница 12: ...es in 4 digit format Save settings Press the display key Save Saved is shown in the display and a confirmation tone sounds Return to idle status Press and hold the End call key The telephone is now ready for use Connecting the headset Connecting the USB data cable For data exchange between the handset and PC Connect the USB data cable with micro USB plug into the USB socket at the bottom of the ha...

Страница 13: ... marked in black e g for press right on the control key or for press the centre of the control key In idle status In submenus selection and entry fields Switch on Press and hold the End call key on the handset when switched off Switch off When the telephone is in idle status press and hold the End call key If a call is indicated on the handset the keypad automatically unlocks and you can accept th...

Страница 14: ...ions Open the directory Open the list of available online directories Gigaset GO Box 100 or central directory of the base e g CAT iq base Press and hold Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode The menu guidance depends on the base Depending on the number and type of available functions these may be provided in differe...

Страница 15: ...splay as icons The icon for the selected function is highlighted in colour and the name of the associated function appears in the display header Submenus The functions in the submenus are displayed as lists To access a function use the control key to select a function OK Return to the previous menu level Press the display key Back or Briefly press the End call key Returning to idle status Press an...

Страница 16: ...f the cursor Press and hold Entering letters characters Multiple letters and numbers are assigned to each key between and and the key As soon as a key is pressed the possible characters are displayed at the bottom of the display The selected character is highlighted Selecting letters digits Press the key briefly several times in succession Switch between lower case upper case and number entry mode...

Страница 17: ... select an answer machine if there are messages for sev eral answer machines OK Recording a personal announcement advisory message Changing the language for the voice prompt and default announcement if available Answer Machine OK Activation OK select Answer Machine if more than one answer machine is available Change select On or Off Save Answer Machine OK Announcements OK select Record Announcem o...

Страница 18: ...last digit is entered Dialling a number from the local directory open the directory select an entry press the Talk key If multiple numbers are entered select a number press the Talk key the number is dialled Dialling from a public central directory Depending on the base to which the handset is connected you can dial from a public directory or a central directory on a CAT iq base press and hold Fur...

Страница 19: ...n be accepted for as long as it is shown on the display Reject the call Press the End call key Copy an entry to the directory Copy to Directory OK Copy the number to the display Display number OK Use as required to change or add save as a new entry in the directory Delete the selected entry Delete entry OK Delete all entries Delete List OK Set automatic redial Automatic Redial the selected number ...

Страница 20: ...s a local answer machine Press the handsfree key Call volume Muting the microphone When the microphone is switched off callers will no longer hear you Switch the microphone on off during a call Press Placing the handset in the charging cradle during a call Press and hold down the handsfree key Place the handset in the charging cradle hold for a further 2 seconds Applies for the mode currently bein...

Страница 21: ...entries to other handsets Opening the directory Briefly press in idle status or Directory entries Information about online directories on IP capable bases and central directories on CAT iq bases user guide of the base Contacts OK Directory OK Changing the assignment of the control key to a directory p 25 Number of entries up to 500 Information First name and surname up to three telephone numbers e...

Страница 22: ... VIP select the ringtone that will indicate a call from the participant if a Caller Melody VIP has been assigned the entry will appear in the directory with the icon Save entry Save Searching for selecting a directory entry browse searched names or enter initial letters max 8 letters the display jumps to the first name starting with these initial letters continue browsing to the desired entry if n...

Страница 23: ...f the list regardless of how the entries are sorted The sort order is as follows Space Digits 0 9 Letters alphabetically Other characters Displaying the number of entries available in the directory Options Available Memory OK Copying number to the directory Copy numbers to the directory From a list e g the call list or the redial list When dialling a number The number is displayed or highlighted P...

Страница 24: ... the base station are able to send and receive directory entries An external call interrupts the transfer Caller pictures and sounds are not transferred Only the date is transferred for an anniversary Both handsets support vCards No entry with the name is available a new entry is created An entry with the name is already available The entry is expanded to include the new numbers If the entry conta...

Страница 25: ...For information on the base directory Documentation relating to your base router Assignment of the control key to a directory Changing the assignment of the control key to a directory Briefly press the control key to open the preferred directory The default directory is the local one The preferred directory is the one opened with a brief press of the control key into which a number is transferred ...

Страница 26: ...ne Office Phone Mobile are shown instead In the event of missed calls the number of missed calls from this number is also shown in square brackets Connection by which the call was received made Date and time of call if set Opening the call list The base router to which the handset is registered provides information on call numbers Detailed information can be found at www gigaset com compatibility ...

Страница 27: ...ailbox in the missed calls list in the missed alarms list Call Lists OK select list OK select entry Press the Talk key Call Lists OK select list OK possible options View an entry select entry View Number into directory select entry Options Copy to Directory OK Number into black list select entry Options Copy to Blacklist OK Delete an entry select entry Options Delete entry OK Delete list Options D...

Страница 28: ...ashing Receipt of new messages is displayed by a flashing message key on the handset This type of alert can be activated deactivated for each message type In idle status The number 9 followed by the entry e g 975 is displayed the current setting for the select message type flashes in the entry field e g 0 use to set the action for the arrival of new messages Confirm selected setting with OK or ret...

Страница 29: ...e base router to which the handset is registered The procedure required for your telephone may differ from the procedures described here Depending on the number and type of available functions these may be provided in different menus e g at top level or in a submenu Additional information Regarding the telephone system if the handset is connected to a Gigaset base User guide for your Gigaset telep...

Страница 30: ...iles as long as the profile is not changed are permanently saved in Profile Personal for this profile Date and time have been set Organizer OK Calendar OK select desired day OK then Switch on off Activation select On or Off Enter date Date the selected day has been pre set enter new date Enter time Time enter hours and minutes of the appointment Set name Text enter a description of the appointment...

Страница 31: ...try is displayed with the number or name date and time The most recent entry appears at the top of the list Delete an appointment anniversary Delete Displaying changing deleting stored appointments During a call a reminder is indicated on the handset once with an advisory tone on the handset The following appointments and anniversaries are saved in the Missed Alarms list The appointment anniversar...

Страница 32: ... 5 minutes After the second repetition the alarm call is deactivated for 24 hours Switching off repeating the alarm after an interval snooze mode Deactivate the alarm OFF Repeat the alarm snooze mode Press Snooze or any key the alarm is switched off and repeated after 5 minutes Date and time have been set Organizer OK Alarm Clock OK then Switch on off Activation select On or Off Setting the wake u...

Страница 33: ...activated The baby monitor mode is not deactivated by switching the handset off and on again Activating and setting the baby monitor The destination number is displayed in idle display when the baby monitor is activated The handset should be positioned 1 to 2 metres away from the baby The microphone must point towards the baby Activating the function reduces the operating time of your handset For ...

Страница 34: ...hould suspend ringing to indicate external calls e g during the night Deactivate the baby monitor In idle status press the display key OFF Cancel the alarm Press the End call key during an alarm The alarm is forwarded to an external destination number The receiving phone supports tone dialling The baby monitor cannot be reactivated remotely Reactivate p 33 Date and time have been set Settings OK A...

Страница 35: ...s the protection mode Displaying editing the black list Transferring a number from a call list to the black list Settings OK Audio Settings OK Ringtones Handset OK Anon Calls Silent Edit activated the call is only signalled on the display Settings OK Telephony OK Anonymous Calls Edit activated Protection Mode No Protection Anonymous calls are indicated in the same way as identified numbers Silent ...

Страница 36: ...ffer on your telephone Setting the protection mode Settings OK Telephony OK Black List Edit Protection Mode OK select desired protection No Protection All calls are indicated including from callers whose numbers are on the black list Silent Call The telephone will not ring and the incoming call will only appear in the display Block Call The telephone will not ring and the incoming call will not ap...

Страница 37: ...or sounds before others can be saved Managing images for screensaver and CLIP and sounds Type Format Sound Ringtones Monophonic Polyphonic Imported sounds Internal Internal Internal WMA MP3 WAV Picture CLIP picture Screensaver BMP JPG GIF 128 x 86 pixels 128 x 160 pixels Resource Directory OK possible options View image Screensavers Caller Pictures OK select picture View the selected picture is di...

Страница 38: ...he message Data transfer in progress is shown on the display during data transfer between the handset and PC During this time it is not possible to enter any data using the keypad and incoming calls are ignored Carrying out a firmware update Connect the telephone and the PC using a USB data cable Launch Gigaset QuickSync Establish connection to the handset Start firmware update in Gigaset QuickSyn...

Страница 39: ...attery Re insert the battery Carry out the firmware update again as described above If the update procedure fails more than once or it is no longer possible to connect to the PC carry out the Emergency Update End the Gigaset QuickSync program on the PC Remove the USB data cable from the telephone Remove the battery Press and hold keys and at the same time with the forefinger and middle finger Repl...

Страница 40: ... idle status End screensaver Briefly press the End call key the idle display appears Notes on displaying Info Services Settings OK Language OK select language Select selected Press the keys slowly one after the other select the correct language press the right display key Switch on off Activation use to select On or Off Select screensaver Selection use to select a screensaver Digital Clock Analog ...

Страница 41: ...ay and names are abbreviated if necessary use to select Settings OK Display Keypad OK Large Font Change on Colour scheme You can choose from a range of colour combinations for the display use to select Settings OK Display Keypad OK Colour Schemes OK use to select the desired colour scheme Select selected Display backlight The display backlight always illuminates when the handset is taken out of th...

Страница 42: ...ng the connection ends as soon as you place the handset back in the charging cradle Exception Press and hold the handsfree key for a further 2 seconds while placing the handset in the charging cradle Changing the earpiece and speaker volume You can set the volume of the earpiece and speaker at 5 levels independently of each other During a conversation Press the volume keys on the right side of the...

Страница 43: ...free Profiles Profile 1 default settings Profile 4 Ringtones Ringtone volume Volume can be set at 5 levels or crescendo increasing volume use to select Settings OK Audio Settings OK Ringtones Handset OK Volume OK use to select For internal calls and alarms or External Calls use to set volume Save Ringtone melody Set a variety of ringtones for internal and external calls for every available send re...

Страница 44: ...ile Silent press Beep within 3 seconds the following icon appears in the status bar Switching off the alert tone Press the Profile key to change profile Activating deactivating advisory tones The handset notifies acoustically about different activities and statuses These advisory tones can be activated deactivated independently of each other use to select Settings OK Audio Settings OK Advisory Ton...

Страница 45: ...umber name possibly in abbreviated form is shown on the left display key press the display key the number is dialled Changing the digit key assignment Briefly press the digit key Change the directory is opened possible options Assigning display keys Changing assignments The left and right display keys have a function preset by default when in idle mode The key can be re assigned Press and hold the...

Страница 46: ...s assigned to the connection Permit prevent multiple calls only on a CAT iq router If the function is activated multiple calls can be made in parallel Permit prevent internal listening in only on a CAT iq router If the function is enabled an internal party can listen in to an external call and take part in the conversation conference Settings OK Telephony OK Connections OK all available connection...

Страница 47: ...ividual settings and changes that you have made The base router to which the handset is registered must also support this function www gigaset com compatibility If your base router does not support this function you can also update the firmware via a USB cable and Gigaset Quick Sync Settings OK System OK Handset Update OK Automatic Check OK Change enabled Settings OK System OK Handset Update OK Up...

Страница 48: ...e portal www gigaset com service In our constantly updated online service you can find Extensive information about our products FAQ compilations Keyword search to help find topics quickly Compatibility database Find out which base stations and handsets can be combined Product comparison Compare the features of several products with each other Downloads for user manuals and current software updates...

Страница 49: ...to your local warranty card Indonesia 62 21 5673813 62 21 888856000 Ireland 0818 200 033 Italy 02 600 630 45 Il numero è di tipo urbano nazionale e può essere chiamato da qualunque operatore di rete fissa o mobile Il costo della chiamata è inerente al proprio piano tariffario definito con l operatore telefonico ad esempio in caso di un contratto con tariffa FLAT non ci sono costi aggiuntivi per la...

Страница 50: ...s 2017 Gigaset PREMIUM 100HX The full text of the EU and UK declaration of conformity is available at the following internet address www gigaset com docs This declaration could also be available in the International Declarations of Conformity or European Decla rations of Conformity files Therefore please check all of these files Data protection We at Gigaset take the protection of our customers da...

Страница 51: ...iate disposal and separate collection of used equipment serve to prevent potential harm to the environment and to health They are a precondition for the re use and recycling of used electrical and electronic equipment For further information on disposing of your used equipment please contact your local authority or your refuse collection service Care Wipe the device with a damp cloth or an antista...

Страница 52: ... in base station hours 5 Charging time in charging cradle hours 7 With No Radiation function disabled with No Radiation function enabled with no display lighting when the phone is idle and during a call When charging approx 1 50 W To maintain the charge status approx 0 50 W DECT standard Supported CAT iq standard Certified in accordance with standard CAT iq 2 0 with HD Voice www dect org cat iq ce...

Страница 53: ...uilding Huli Industrial District Xiamen Fujian 361006 P R China Salcomp Shenzen Co Ltd Commercial registration number 91440300618932635P Salcomp Road Furond Industrial Area Xinqiao Shajing Baoan District Shenzen 518125 China Model identifier C705 Input voltage 230 V Input AC frequency 50 Hz Output voltage 4 V Output current 0 15 A Output power 0 6 W Average active efficiency 46 Efficiency at low l...

Страница 54: ...he base station No Radiation activated white if Maximum Range on green if Maximum Range off Answer machine activated indicator Flashes Answer machine is recording a message or is being operated by anotherinternalparticipant onlyfora system with a local answer machine Profile Silent activated Ringtone switched off Beep ringtone activated Keypad lock activated Battery charge status White between 11 ...

Страница 55: ...ns Icon Meaning External call Internal call Establishing a call outgoing call Connection established No connection established connection terminated Reminder for appointment Reminder for anniversary Alarm call Countdown timer Answer machine is recording only for a system with a local answer machine Icon Meaning Icon Meaning Alarm clock is activated display with alarm time Timer switched on display...

Страница 56: ...directory 27 delete 27 delete an entry 27 dialling 19 entry 26 opening 26 Call lists 26 Call protection 34 Call anonymous protection from 35 Calling external 18 Cancel the alarm baby monitor 34 Care 51 Care of the device 51 Changing display language 40 earpiece volume 42 speaker volume 42 Character charts 53 Charge status of the batteries 54 Charging the batteries 9 Charging time of handset 52 CLI...

Страница 57: ...t assigning connection 46 automatic keypad lock 42 changing the settings 40 colour scheme 41 connecting the charging cradle 8 display backlight 41 display language 40 earpiece volume 42 handset volume 20 handsfree volume 20 idle status 15 keypad illumination 41 muting 20 overview 5 registering 10 resetting 47 setting up 9 speaker volume 42 switch on off 13 update 47 use as a baby monitor 33 Handsf...

Страница 58: ...set 5 P PC Interface 38 Picture as CLIP image 37 as screensaver 37 delete 37 formats 37 rename 37 Play sound 37 Power adapter 7 53 Preferred directory 25 Profile key 5 29 Profiles 29 Protection from calls anonymous 35 black list 35 switch off ringtone when in charging cradle 35 time control 34 Q Quick dial 18 QuickSync 24 38 R Redial list 18 26 Registering handset 10 Resource Directory 37 memory 3...

Страница 59: ...ex Availability and operation of the functions may differ on your telephone 59 U Update 38 Upper lower case 16 USB data cable 12 V Viewing network mailbox message 27 VIP group classify directory entry 22 VIP ringtone 22 Volume earpiece 42 handset speaker volume 42 handset speaker earpiece volume 20 speaker 42 Volume keys 5 14 All rights reserved Rights of modification reserved ...

Страница 60: ... Cover_back_c fm 4 14 22 Template Basiseinstellungen Version 3 107 07 2020 Issued by Gigaset Communications GmbH Frankenstr 2 D 46395 Bocholt Gigaset Communications GmbH 2022 Subject to availability All rights reserved Rights of modification reserved www gigaset com ...

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