49
SMS (text messages)
Gigaset C610/C610A / GBR / A31008-M2305-L101-1-7619 / sms_BRD_neutral.fm / 18.03.2011
V
e
rsion 4, 16.0
9
.2005
SMS troubleshooting
Error codes when sending
Self-help with errors
The following table lists error situations, pos-
sible causes and provides notes on trouble-
shooting.
E0 Calling Line Identification permanently with-
held (CLIR) or Calling Line Identification not
activated.
FE Error occurred during SMS transmission.
FD Connection to SMS centre failed; see self-
help.
You cannot send messages.
1. You have not requested the CLIP service (Call-
ing Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted (e.g.
by a call).
¥
Re-send the SMS.
3. The network provider does not support this
feature.
4. No number or an invalid number is entered for
the SMS centre set as the active send service
centre.
¥
Enter the number (
¢
page 47).
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
¢
page 43).
2. The service provider has not yet sent the rest
of the SMS.
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or
undo the change (
¢
page 47).
2. You have not activated your mailbox.
¥
Activate your mailbox (
¢
page 47).
3. Call divert (redirecting) is activated with
When: All Calls
or for the network mailbox by
selecting
All Calls
.
¥
Change the call divert (
¢
page 33).
The SMS is played back.
1. The "display call number" feature is not acti-
vated.
¥
Ask your service provider to activate this
function (chargeable).
2. Your mobile phone operator and your fixed
line network SMS service provider have no
agreement to work together.
¥
Obtain information from your fixed line
network SMS service provider.
3. Your terminal has been recorded by your SMS
provider as having no fixed line network SMS
functionality, i.e. you are not registered with
the provider.
¥
Send any SMS to automatically register
your telephone to receive SMS.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e. you are not regis-
tered with the provider.
¥
Obtain information from your fixed line
network SMS service provider.
¥
Send any SMS to automatically register
your telephone to receive SMS.
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