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Chapter 4 Troubleshooting
This troubleshooting guide lists questions and possible solutions to some common
problems which you may encounter while installing or using GIGABYTE Wireless Mini-PCI
Adapter.
Cannot Enable 802.1x, WPA or WPA-PSK
z
Windows XP / 2000:
1. Run the
AegisI5.exe
file found on the GN-WI02GM installation CD.
2. Click “
Install
”.
z
Windows 98SE / ME:
1. Run
AegisI2.exe
file found on the GN-WI02GM installation CD.
2. Click “
Install
”.
Cannot Establish Connection to a Wireless Network
z
Make sure the SSID for the Wireless Mini-PCI Adapter is the same as the
wireless access point or wireless router.
z
Make sure the security settings are the same as that of wireless access point /
router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for
the GN-WI02GM match.
z
Check that the MAC address of the Wireless Mini-PC Adapter is included in the
access point/router’s Authorization Table.
Can Connect to an Access Point, but Cannot Access the Internet
z
Make sure the security settings are the same as that of wireless access point /
router. If WEP or WPA encryption is enabled, check if the WEP or WPA keys for
the GN-WI02GM match.
z
Verify the network settings (IP address, subnet mask, gateway, and DNS) of your
computer.
z
Check that the proxy server of the WEB browser is correctly set.
Poor Link Quality and Weak Signal Strength
z
Keep the Wireless Mini-PCI Adapter away from microwave ovens and large metal
objects to avoid radio interference.
z
Locate the Wireless Mini-PC Adapter as near to the access point as possible.
