Troubleshooting
6. Press [ ] to return to previous screen.
9.0 Troubleshooting
If you have problems in operating your device, please check the points
below before sending it to service center.
Cannot turn the power on.
- The battery may be exhausted. Please recharge the battery.
Files cannot be downloaded.
- Check if the driver is installed correctly in the computer.
- Check the connection between the device and PC.
No sound from the headphone.
- Please ensure the volume is not 0, and the connection of
headphone is no problem.
- Check if the format of music file is supported by the device.
The words of LCD display abnormaly
- Please ensure you select the correct language.
The buttons do not work
- Press the reset button on the back of the Levro II eBook reader
using a pin to press the button in the hole this will re-initialize the
system.
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