7.
Troubleshooting
Problem Cause Solution
Cannot turn on the
camera by pressing the
“power” button.
Low battery power,
battery is missing or
incorrectly inserted.
Install or replace the
battery correctly.
Photos are not saved or
are missing when
taking pictures.
The memory card or
built-in memory hasn’t
been formatted
properly in the camera.
Format the memory in SET
mode of the camera. Please
refer to section 5.3.
Cannot find removable
disk after connecting
the camera to the
computer via USB.
1. Connection failure.
2. The mode of the
camera is not set to
removable disk
properly
1. Make sure all cable
connections are secured
and restart the computer.
2. Set the camera to
removable disk mode, refer
to section 3 (system
setting, USB connection)
Flash does not work.
Battery Power is too low.
Replace with new alkaline
batteries.
The batteries used up
easily
Used wrong type
battery.
Replace with new alkaline
battery.
The photos are over
exposed.
Set the flash light to
force mode in bright
environment.
Set the Flash light to Auto
mode .
The photos are blurry
1. The camera is not
held steadily.
2. The lens of camera is
dirty.
1. Hold the camera steady
until it beeps when
taking a photo.
2. Clean the lens with soft
dry cloth.
Get a warning
message: “Capture
device was not
detected” when trying
to open as a PC cam.
1. Conflict with another
camera or video
device.
2. The mode of the
camera is not set to
PC cam mode
properly.
1. Remove any other
camera drivers completely
from your system.
Sometimes you have to
re-install your system.
2. Set the camera to PC cam
mode, refer to section 3
(system setting, USB
connection) or section
6.3.2.
Cannot preview image
in PC Camera mode.
“Preview” is not selected
in option Menu in PC.
Click “preview” in the
“option” menu to select it.
WATERPROOF CAMERA CASE INSTRUCTIONS
Open the case: Close the case:
①
Pull the locking button.
②
Pull the side tab upwards.
③
Pull the other side tab
outwards and then up.
①
Put the side tab with the hook back onto the
case.
②
Push the other side tab down until hear the
"pop" sound to lock the case and seal the
water out.
Note:
* The unit can be used under water up to 15m depths
* Use Temperature: 0 to 40
℃
, Storing Temperature: -20 to 60
℃
(Keep away from direct heat, sunlight and extreme temperature)
* Clean and make sure no dirt (such as sand, etc), sticks on the Rubber Seal
Ring before locked
* Please use the Hand strap under parent's guidance
* Do not drop the whole unit.