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Calling The Service Station

129

6

Calling The Service Station

The machine has a feature called Ser-
vice Report Transmission. Use this
feature when your machine is having
problems. The machine will transmit
information about the condition of
your machine to your service repre-
sentative. A technician will then be
able to find out what the problem is
before making a visit. Service Report
Transmission is available when the
fax number of the service representa-
tive has been programmed.

Sending A Service Report

When you need to send a service re-
port, do the following.

A

Press the

{{{{

Function

}}}}

{{{{

6

}}}}

then enter

the access code

{{{{

2

}}}}

{{{{

2

}}}}

{{{{

2

}}}}

{

2

}

.

Then press

{{{{

7

}}}}

{{{{

3

}}}}

and the

{{{{

Yes

}}}}

key.

START

SYSTEM PARA. TX

B

Press the

{{{{

Start

}}}}

key.

5551234

DIALING

Note

❒

If the transmission was not suc-
cessful, the machine will not re-
dial. You must repeat the
operation. Program your ma-
chine's own telephone number
in order for your service repre-
sentative to identify the sender
of the service report. (see P.165
“Initial Settings & Adjustments”.)

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Содержание 3687

Страница 1: ...3720 9920 Operator s Manual TSTH120N Read this manual carefully before you use this product and keep it handy for future reference For safety please follow the instructions in this manual...

Страница 2: ...180 Multi purpose Feeder A third paper feed unit can be added to the base machine FAX EXPANSION CARD TYPE 10 A 1 Mbyte memory card can be added FAX EXPANSION CARD TYPE 20 A 1 Mbyte memory card can be...

Страница 3: ...to Party Line Service is subject to state tariffs WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason...

Страница 4: ...hings makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmit ted page or on the first p...

Страница 5: ...r sub system is replaceable in the field by a qualified Customer Engineer The laser chassis is not repairable in the field Customer engineers are therefore directed to return all chassis and laser sub...

Страница 6: ...his equipment does cause harmful interference to radio or television reception which can be deter mined by turning the equipment off and on the user is encouraged to try to cor rect the interference b...

Страница 7: ...ission And Immediate Transmission 13 Memory Transmission Memory Indicator Lit 13 Immediate Transmission 15 Dialing with the Telephone Directory 16 Receiving Telephone Calls Fax Messages Faxes Phone Ca...

Страница 8: ...rinting messages Received into Memory Function 52 37 Sending A Fax Using The Handset 38 Answering The Telephone 39 If the telephone rings continuously 39 Phoning And Faxing On The Same Call 40 To talk...

Страница 9: ...tching forwarding on off Function 62 63 Selecting which messages to forward 63 Switching local printing on off 64 Enabling and disabling the forwarding mark 64 Wild Cards 65 Receiving Options 66 Rever...

Страница 10: ...icator Lights Up On The Operation Panel 105 Other Possible Problems 106 You Want To Remove The Document In The Feeder 106 Clearing a Document Jam 107 Clearing a Copy Fax or Print Jam 108 Clear a Jam i...

Страница 11: ...e 142 Specifications 143 Base Machine 143 Optional Lower Paper Cassette 143 Multi purpose Feeder 143 8 Installation Before Installation 145 Machine Environment 146 Location 146 Installing The Toner Ca...

Страница 12: ...The Phone Line Function 62 167 Setting The Date Time Function 91 167 Summer Time Daylight Saving Time Function 62 168 9 Function List Function List 169 10 Certification Label Certification Label 173...

Страница 13: ...x This page is intentionally blank...

Страница 14: ...o not use a telephone in the vicin ity of a gas leak to report the leak H Do not place this product on an un stable cart stand or table The product may fall causing serious damage to the product or in...

Страница 15: ...e apart or attempt any modifications to this machine There is a risk of fire electric shock explosion or loss of sight Q Do not incinerate used toner or toner containers Toner dust might ignite when e...

Страница 16: ...followed Adjust only those controls that are covered by the operator s manual since im proper adjustment of other con trols may result in damage and will often require extensive work by a qualified t...

Страница 17: ...shock or fire J Do not plug or unplug the power cord with wet hands or an electric shock might occur K When you move the machine un plug the power cord from the wall outlet to avoid fire or electric s...

Страница 18: ...printing a long mes sage Ozone The machine generates ozone during operation Normally the ozone level is safe for operators However dur ing a long copy run or while printing a long message ozone odor m...

Страница 19: ...ies are made when using recycled paper in the paper tray fan the recycled paper and load it in the paper tray again Symbols Conventions Used In This Manual Documents A document is anything you put on...

Страница 20: ...s more paper 2 Main paper cassette The main paper cassette holds copy pa per 3 Print delivery tray Copies incoming faxes and prints gener ated using the Optional PC Interface kit are delivered here 4...

Страница 21: ...ocument guide Match the document guide to the size of your original documents 9 Document table Document table holds up to 30 sheets which are fed one at a time Place your original documents here 10 Mu...

Страница 22: ...or When the Memory indicator is on then memory transmission is in effect if it is off immediate transmission is in effect Switch between the two with the Memo ry key 7 Control panel Display The Liquid...

Страница 23: ...k Dial key Press the On Hook Dial key to dial a phone call from the keypad without hav ing to lift the phone or handset off the hook phone or handset option needed 20 Clear key Press the Clear key to...

Страница 24: ...um scan ning width range Correct Size For The Document Delivery Tray Thickness 0 05 to 0 2 mm 50 90 g m2 20 lb paper Length and Width See the above diagram If the page is too short put it inside a doc...

Страница 25: ...e copies If your pages have binding files trim the edges or make copies Important Do not place originals that contain the following materials in the document feeder Crayon Paint Charcoal soft pencil G...

Страница 26: ...r you press the Start key the machine doesn t dial until all the pages of your fax message have been stores in the memory Note If your document gets stuck while it is being processed press the Stop ke...

Страница 27: ...this limitation is also subject to memory capaci ty Reference Programming Quick Dial see P 25 Storing Editing Fax Numbers Functions 31 32 Programming Speed Dial see P 25 Storing Editing Fax Numbers F...

Страница 28: ...ey during communication 5551234 STOP CLR FILE Y N B Then press the Yes key to cancel the transmission Immediate Transmission Immediate Transmission is conve nient when You wish to send a message imme...

Страница 29: ...ts Dialing with the Telephone Directory This can be done for any number that you have stored as a Speed Dial code with a label programmed for it Example you wish to dial XYZ CO NEWYORK A Make sure tha...

Страница 30: ...nd a telephone but you wish to answer all calls yourself and decide whether they are fax messages or telephone calls You must manually hit the Start key to receive a fax The machine will ring continuo...

Страница 31: ...set before taking the call automatically You can alter the number of rings by changing the Auto Ring Time A Press the Function 6 then enter the access code 2 2 2 2 Then press 6 1 and the Yes key Y NEX...

Страница 32: ...ppears in the display your fax machine is out of paper Add paper see P 79 Load ing Paper In The Main Cassette When ADD TONER appears in the display your fax machine is out of toner Change the toner ca...

Страница 33: ...he indi cators above the button show the current setting Choose a setting that matches your document Standard Standard quality Use for most printed or typewritten documents This is selected when the o...

Страница 34: ...1 1 3 and 0 from the key pad If you enter the wrong time press the No key and enter again E Press or to change the AM PM SET OPTION Y TIME 11 30PM 10 00AM F Press the Yes key Note Use function 21 to...

Страница 35: ...Of Your Message TTI Normally the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end The top of the image will be overprinte...

Страница 36: ...the top of the printout This elimi nates the need for a cover page If you input your Personal Code your name will appear on the JOURNAL and Transmission Result Report Reference See P 48 Programming t...

Страница 37: ...remembers the last 10 telephone numbers that you input If you have to redial one of these num bers just press the Al Redial key un til the required telephone number or name is displayed then press th...

Страница 38: ...eys A Press Function 3 1 then the Yes key ak SPEED hi PRINT LISTh SEARCHi B Select a Quick Dial in any one of the following ways Press a Quick Dial key e g press Quick Dial 01 a01 PROGRAM Y hi Press t...

Страница 39: ...Select a Speed Dial in any one of the following ways Enter the Speed Dial code one the ten key pad e g 01 b01 PROGRAM Y hi Press the V key until the Speed Dials you want appears on the dis play Note T...

Страница 40: ...ss W W W W or V V V V a to select whether the label for this Speed Dial will be printed on top of messages that you send to this destination I Press Yes key bk QUICK hi PRINT LISTh SEARCHi J You now h...

Страница 41: ...ter the number of the group you want to program or edit Note e g Group 1 Press 1 To print a list press W then the Start key C Press the Yes key GROUP 1 Y N PROGRAM QUICK D To program or edit a Quick D...

Страница 42: ...teps describe how to erase sin gle numbers from a group A Press the Function 3 3 and the Yes key GROUP k 1 5 hi PRINT LISTh SEARCHi B Enter the group number using the ten key pad then press the Yes ke...

Страница 43: ...Faxing 30 3 a 30 PROGRAM hi C Press the Yes key a 30 PROGRAM Y N PROGRAM GROUP KEY D Press the Yes key a k QUICK hi PRINT LISTh SEARCHi E Press the Function key...

Страница 44: ...SEARCHi B Press Quick Dial key 29 a29 PROGRAM Y hi C Press the Yes key a29 PROGRAM Y N PROG DIAL OPTION D Press the Yes key ak QUICK hi PRINT LISTh SEARCHi E Press the Function key Using the Dial Opti...

Страница 45: ...the No key then go to step H G Enter the SID code on the ten key pad then press the Yes key Y N PWD W H Do one of the following If you wish to set the PWD code press the Yes key TRANSMIT Y START 345S9...

Страница 46: ...country codes into Speed Dial Codes or Quick Dial Keys Example 01133 1 5553333 From the USA to Paris Assume that the following Quick Dial and Speed Dial numbers have al ready been programmed Quick Dia...

Страница 47: ...e a fax message stored in memory A To erase a fax message stored in memory press the Func tion 2 1 and the Yes key FILE NO kkk KPAD hi PRINT LISTh SEARCHi To erase instructions to pick up a message po...

Страница 48: ...scroll through the mes sages You ll see the display A number or a label will appear on the upper line FILE NO 115 Y hi 5551234 Note Press W to obtain a list of all the files and their number If you al...

Страница 49: ...C Press the Yes key CONFID L ID KPAD kkkk D Input the Confidential ID that you will be using Note Example 6 7 5 4 from the ten key pad CONFID L ID Y N 6754 E Press Yes and then press Func tion key Ed...

Страница 50: ...s procedure A Press Function 5 2 then the Yes key CONFID L ID KPAD kkkk B Enter the Confidential ID on the ten key pad e g 1234 CONFID L ID START N kkkk Note If no messages are stored in memory for th...

Страница 51: ...the document then pick up the handset B Dial the other party If you hear a voice A Speak to the other party If you hear a high pitched tone instead of a voice A Press the Start key C When you are read...

Страница 52: ...g in Do not pick up the handset If the telephone rings continuously A Pick up the handset and speak to the other party If you hear a high pitched tone A A fax is coming in Press the Start key then han...

Страница 53: ...peak as a nor mal telephone conversation If you hear a high pitched tone instead of a voice A Place your fax message in the feeder then press the Start key D When you are ready to send your fax messag...

Страница 54: ...ails of the files that were lost With this information you may store mes sages for transmission again and contact the senders of any received messages that were lost Note Phone numbers stored in Quick...

Страница 55: ...poses the ma chine prints the first few inches of the fax message on the following reports Communication Result File Reserve Communication Failure Report Report formats The Mode Column See the bottom...

Страница 56: ...Counter The number of pages that your ma chine has sent transmitted RX Counter The number of pages that your ma chine has received Scan Counter The number of pages that your ma chine has scanned incl...

Страница 57: ...feeder then press that key to set up the trans mission Reference Sending at a Specific Time see P 21 Sending At A Specific Time Send Later Storing a keystroke program A Make sure that the machine is i...

Страница 58: ...ss the Yes key to program a label for this program a 01 ABC kkkkkkkkkkkkkkkkkkkk D Input your label using the Quick Dial keys a 01 ABC Y N DAILY REPORTkkkkkkkk Reference How to enter the label see P 1...

Страница 59: ...SEARCHi B Press the Quick Dial key that holds the program that you wish to erase or scroll the Quick Dial using W W W W and V V V V a08 CHANGE Y hi USED AS PROGRAM Note Example 08 of the Quick Dial Ke...

Страница 60: ...hat you wish to include in the batch Then when that time comes the messages will all be sent out on the same call or batched You can set up more than one batch In an example you could set up a batch f...

Страница 61: ...ey can override your machine s Confidential ID with the Confidential ID stored with your Personal Code if you in form them of this ID If so the ma chine will print a Confidential File Report that will...

Страница 62: ...nput again D Press the Yes key to store the code PERSONAL CODE Y N PROGRAM LABEL To store the label for this personal code A Press the Yes key and go to Step E E E E If you do not program for this per...

Страница 63: ...Other Features 50 4 B Input a Confidential ID for the personal code used by this us er C Press the Yes key To enter another code A Go to step C C C C G Press the Function key to finish...

Страница 64: ...code A Press the Yes key and go to step D D D D PERSONAL CODE Y N PROGRAM LABEL D Edit the label To edit the label A Press the Yes key and go to step E E E E PERSONAL CODE Y N PROGRAM LABEL If you don...

Страница 65: ...feature at the other terminal You do not need to press the Tone key if your machine is set up for dialing in Tone Dial DTMF mode Using the tone key A Make sure that the machine is in standby mode and...

Страница 66: ...4 Rejecting messages from senders who don t identify themselves Your fax machine can reject incoming messages lacking an identifier signal Follow the user parameter procedure on to enter these settin...

Страница 67: ...m a group of people you know If you reject them everyone will be able to send you messages except the people in the list This is useful to re ject the junk fax mail You can store up to 30 identificati...

Страница 68: ...enders user parameters switch 08 bit 2 and 3 see P 132 User Parameters Entering A List Of Senders To Treat Differently Function 81 How to enter a list of senders to treat differently see P 57 Entering...

Страница 69: ...Other Features 56 4 C Press the Yes key CASSETTE SELECT Y hi iON OFF D Press W W W W or V V V V to change the on or off setting E Press the Yes and Function key...

Страница 70: ...ders A Press the Function 6 then enter access code 2 2 2 2 Then press 8 1 and the Yes key SETTING Y h PRINT LISTh SEARCHi Note At this time you can print a Programmed Special Numbers List by pressing...

Страница 71: ...identification purposes Or at tempt a communication with their fax machine and print out a Journal re port function 41 see P 67 Journal Function 41 Read the identifica tion under the RTI or CSI headi...

Страница 72: ...SLT Y hi ON iOFF H Press the Yes key RTI CSI ABC hi kkkkkkkkkkkkkkkkkkkk I Either To edit another special terminal A Go to step 2 To finish A The Function key Erasing the special terminal A Press the...

Страница 73: ...e number that they stored in the ma chine for identification purposes Function 82 Switch the Forwarding on Func tion 62 Select the messages to forward Function 63 All messages from specified senders A...

Страница 74: ...this station If you wish all incoming messages to be forwarded to this station A Press the No key FORWARD Y N SET RTI CSI Note Do not store any RTIs CSIs for it B Go to step J J J J F Type in an RTI o...

Страница 75: ...kkkkk B Press the Yes key If this forwarding station s telephone number is correct A Press the Yes key FORWARD Y N SET RTI CSI C Press the Yes key to change the RTI CSI RTI CSI ABC hi kkkkkkkkkkkkkkkk...

Страница 76: ...the forwarding on and program no RTI CSI all incoming messages are forwarded Switching forwarding on off Function 62 Before you use Forwarding you have to switch it on using Function 62 If it is swit...

Страница 77: ...s Bit 6 0 Do not print Bit 6 1 Print See P 132 User Parameters Enabling and disabling the forwarding mark The forwarding mark is printed at the receiving end on the top of each page of the fax message...

Страница 78: ...nches of XYZ Company using Authorized Re ception and forward them on to head office using Forwarding you don t have to store the RTI of each branch of XYZ Company Program XYZ as a wild card for each o...

Страница 79: ...re ceived fax messages and more conve nient for reading them Preparation Reverse Order Printing will not take place unless you switch it on beforehand To switch this feature on or off see the User pa...

Страница 80: ...s the Start key to print out the report Telephone number list Function 43 You can obtain a list of all the phone numbers stored in the machine You can also obtain a list of stored num bers as you edit...

Страница 81: ...SELECT LISTS Y N SPEED DIAL LIST C Press the No key SELECT LISTS Y N GROUP LIST D Press the Yes and Start keys START Program List Function 44 This list shows the counters pro grammed as keystoroke pr...

Страница 82: ...gy mode no message appears on the display You can still send a fax while the machine is in saving energy mode The saving energy mode is related to the Power Saver See P 71 Sav ing Energy With The Powe...

Страница 83: ...e a little longer since the roller will take more time to come to printing temperature When you select the midpoint some energy savings will still be achieved and printing will oc cur more rapidly Swi...

Страница 84: ...aving timer fea ture on Setting the Power Saving time Function 71 Note While the Power Saving timer is active all incoming calls are re fused if the memory fills up Example For Tuesday set the Power S...

Страница 85: ...h timers to OFF 12 00AM I Press the Yes and Function keys to finish Note Go back to step C to program the timer for another day Switching the Power Saving Timer on off Function 62 The Power Saving tim...

Страница 86: ...PTIONi DIAL FAX NUMBER B Press the Copy key COPY 01 SETS iLT LG A4 C If you have the optional lower cassette or optional multi pur pose feeder you can select the pa per size by pressing V V V V Note L...

Страница 87: ...is 100 Reference Groups see P 28 Storing Editing A Group Of Fax Numbers Function 33 Programming Keystrokes see P 44 Programming Keystrokes Operating procedure A Press the Function 1 1 and the Yes key...

Страница 88: ...pad E Press the Yes key POLLING RECV OPTIONi DIAL FAX NUMBER F Dial and press the Start key Limitation In theory you can poll up to 100 different destinations using the above procedure However this n...

Страница 89: ...n print a User Function List if you press W Start Fk F1 F2 hi PRINT LISTh SEARCHi B Press one of the User Function Keys F2 PROGRAM Y hi Note Example Press the F2 Yes keys If the key is already used th...

Страница 90: ...KEY C Press the Yes key F2 Y N hi CODE 03 GROUP KEY D Press the No and Yes key E Press the Function key Deleting a Function Program A Press the Function 3 5 and the Yes key Fk F1 F2 hi PRINT LISTh SEA...

Страница 91: ...ceiving This means that you can take your fax back to your desk before it is actually sent However to be sure whether your transmission was suc cessful or not keep an eye open for Error Reports or che...

Страница 92: ...Cassette A Pull out the paper cassette and place it on a flat surface Note Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette B Lift up the cassette co...

Страница 93: ...ur Machine 80 5 D If the metal base plate is raised push it firmly down until it locks into place E Prepare a stack of blank paper For smoother operation square the edges F Load the paper into the cas...

Страница 94: ...ing Paper In The Main Cassette 81 5 G Replace the cassette cover Note The frosted side of the cover must be face up when closed H Replace the cassette Push it in firmly until it locks into place TSTC2...

Страница 95: ...ower Cassette A Pull out the paper cassette and place it on a flat surface Note Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette B Lift up the casset...

Страница 96: ...r Cassette 83 5 D Prepare a stack of blank paper For smoother operation square the edges E Load the paper into the cassette F Replace the cassette cover Note The frosted side of the cover must be face...

Страница 97: ...Maintaining Your Machine 84 5 G Replace the cassette Push it in firmly until it locks into place...

Страница 98: ...85 5 Loading Paper In The Optional Multi purpose Feeder A Remove any paper remaining in the feeder B Prepare a stack of blank paper For smoother operation square the edges C Lift back the document ta...

Страница 99: ...he toner cassette is almost empty You will make 100 more copies before you have to change the toner cassette When the Add Toner indicator D remains lit it is time to install a new toner cassette A Pul...

Страница 100: ...B Grasp the old toner cassette as shown and lift it out carefully R WARNING Do not incinerate waste toner Toner dust may ignite suddenly when exposed to an open flame C Remove the old cleaning pad D I...

Страница 101: ...drum Do not shake the cassette after you have removed the black paper A Remove the new toner cassette from its bag Do not remove any paper or tape yet B Hold the cassette horizontally and shake it ge...

Страница 102: ...ots provided on either side Note The slots are marked with small arrows G Press down on the cassette until it locks into place Note If you do not push the cassette right in the top cover will not clos...

Страница 103: ...ol dark place Never store where they may be exposed to heat Keep out of the reach of children Do not eat toner Do not lay heavy objects on toner cassette Do not incinerate toner or toner containers To...

Страница 104: ...to time A Open the top cover B Wipe the rollers A Wipe the white roller with a damp cloth Roll it round with your fingers so that you can wipe the whole surface B Wipe the short four black rollers C...

Страница 105: ...her paper sizes follow the same steps but move the end plate and side rails to the appro priate size mark on the cassette Note Remove any paper that may have dropped inside the machine in the area va...

Страница 106: ...The Main Cassette 93 5 C Remove any remaining paper D If this is the main cassette and the metal base plate is raised push it firmly down until it locks into place E Squeeze the green end plate sligh...

Страница 107: ...the plastic tabs on the underside of the cassette to loosen it H Replace the side rail in the A4 slots Note There are two sets of slots and they are marked on the base Make sure that the upper and lo...

Страница 108: ...the paper size plate located at the front of the cassette K Replace the plate orienting it so that the A4 symbol is visible in the win dow at the front of the cassette L Prepare a stack of blank paper...

Страница 109: ...when closed O Replace the cassette Push it in firmly until it lock into place Note It is a good idea at this time to check that the side rails have not dislodged while you were loading paper P Before...

Страница 110: ...paper sizes follow the same steps but move the end plate and side rails to the appro priate size mark on the cassette Note Remove any paper that may have dropped inside the machine in the area va cate...

Страница 111: ...achine 98 5 D Squeeze the green end plate slightly and remove it E Insert the end plate into the A4 slot as shown F Remove the side rail Squeeze in one of the plastic tabs on the underside of the cass...

Страница 112: ...marked on the base Make sure that the upper and lower tabs on the rail both fit in the inner set of slots H Repeat steps G G G G and H H H H for the other rail I Remove the paper size plate located at...

Страница 113: ...ted side of the cover must be face up when closed N Replace the cassette Push it in firmly until it lock into place Note It is a good idea at this time to check that the side rails have not dislodged...

Страница 114: ...pose Feeder 101 5 Changing The Paper Size In The Optional Multi purpose Feeder A Remove any paper remaining in the feeder B Adjust the paper guide to match the new paper size C Prepare a stack of blan...

Страница 115: ...r Machine 102 5 D Rest the paper stack in the feeder E Before you can use it you must change the paper size setting for the Multi purpose Feeder using function 36 See P 103 Changing The Paper Size Set...

Страница 116: ...in standby mode just press the W W W W key PAPER SIZE Y hi LETTER 8 5X11 INCH B Press the W W W W and V V V V keys to select the paper size loaded in the main cassette PAPER SIZE Y hi LEGAL 8 5X14 INC...

Страница 117: ...Maintaining Your Machine 104 5 This page is intentionally blank...

Страница 118: ...top key The Receive File indicator is lit You ve received a fax message which is now stored in the machine See P 19 Printing Received Messages That Have Been Stored Substitute Reception The Check Disp...

Страница 119: ...Want To Remove The Document In The Feeder Open the document feeder see P 107 Clearing a Document Jam then remove the document Important Do not pull out the document without opening the auto document...

Страница 120: ...nal is jammed CLEAR ORIGINAL is displayed follow this pro cedure to solve the problem Note If copies fax message or prints are jammed follow the next procedure A Open the top cover to an angle of abou...

Страница 121: ...w this procedure to solve the problem For how to clear original jams see the previous procedure Clear a Jam inside the machine A Pull the lower unit release lever towards you and open the top cover No...

Страница 122: ...Clearing a Copy Fax or Print Jam 109 6 C Remove any jammed paper underneath D Replace the toner cassette E Close the top cover...

Страница 123: ...110 6 Clear a Jam in the Cassette Entrance A Remove the main cassette and place it on a flat surface B Remove any paper from inside the machine C Push down the paper so that the base plate locks into...

Страница 124: ...Copy Fax or Print Jam 111 6 D Replace the main cassette Clear a Jam in the Optional Second Cassette A Remove the optional second cassette and place it on a flat surface B Remove any paper from inside...

Страница 125: ...Troubleshooting 112 6 C Replace the optional second cassette Clear a Jam in the Upper Rear Unit A Lift back the document table B Open the upper rear cover TSTJ120N...

Страница 126: ...Clearing a Copy Fax or Print Jam 113 6 C Pull out any jammed paper D Close the upper rear cover Clear a Jam in the Lower Rear Unit A Open the lower rear cover TSTJ110N TSTJ130N TSTJ050N...

Страница 127: ...Troubleshooting 114 6 B Pull out any jammed paper C Close the lower rear cover TSTJ060N TSTJ100N...

Страница 128: ...ets The tail end of the message will be repro duced at the head of the next page The images overlap each other by 0 4 inch You can ask a service technician to turn off the overlap Length Reduction If...

Страница 129: ...ems If ERROR PRESS STOP appears in the display Press the Stop key Causes A poor line caused the communi cation to fail The line is busy or noisy Try to re transmit The other machine is out of order As...

Страница 130: ...be necessary for you to stay near the ma chine Switching RDS On Off Before your machine can accept in coming calls from an RDS you have to switch RDS on using Function 62 If it is switched off the ma...

Страница 131: ...s the Yes key If the top margin is OK go to step F F F F TOP MARGIN Y N hi D Press the W W W W and V V V V key to adjust the size of the margin The posi tion of the asterisk indicates the current size...

Страница 132: ...in The display does not show the Ready condition or the machine stops during an op eration Does CLEAR ORIGINAL or CLEAR COPY appear in the display Clear the misfed paper Reference See P 107 Clearing a...

Страница 133: ...phone line is disconnected Check that the line is connected properly The telephone line type setting is incorrect Check the telephone line type setting see P 167 Set ting The Phone Line Function 62 Th...

Страница 134: ...ocument See P 13 Memory Transmission Memory Indicator Lit User maintenance is needed Do user maintenance especially roller 1 See P 91 Cleaning The Rollers And Scanner Non feeds Copier silicone oil on...

Страница 135: ...nt out Try to retransmit Consistent difficulty in com municating with a particular terminal There are some bad lines between you and that other terminal Store that terminal s number as a Quick Dial Ke...

Страница 136: ...t fill them up over the load limit mark Are there any pieces of misfed paper or other foreign objects in the machine Make sure that the paper path is completely clear of paper and other material after...

Страница 137: ...ater or other delayed transmissions waiting in memory have been carried out then try again USED AS GROUP This Quick Dial Key has a Group stored in it USED AS PROGRAM This Quick Dial Key has a Keystrok...

Страница 138: ...nstall a new cartridge CLEAR ORIGINAL A document is jammed in the feeder CLEAR COPY Paper is jammed in the printer CLOSE COVER A cover is not closed properly Check that all covers are closed UNABLE US...

Страница 139: ...ave just received a fax message but there were problems because of poor line condition Ask the other party to resend 0 23 Same as for code 0 22 0 24 The memory may be full and there may be a problem w...

Страница 140: ...at the other end or a prob lem with your machine 6 01 6 02 6 03 6 04 6 05 6 06 6 07 6 08 6 09 6 10 6 11 Poor line condition a problem with the machine at the other end or a prob lem with your machine...

Страница 141: ...ot mean that you are doing anything wrong or that your machine needs service Only if the problem persists should you call your service representative 9 17 9 20 9 22 9 23 9 24 9 29 9 50 9 51 9 80 9 82...

Страница 142: ...ion is available when the fax number of the service representa tive has been programmed Sending A Service Report When you need to send a service re port do the following A Press the Function 6 then en...

Страница 143: ...Troubleshooting 130 6 This page is intentionally blank...

Страница 144: ...ons 61 To 95 Accessing functions 61 to 95 requires an access code The sole purpose of this feature is to keep others from accidentally misad justing the machine This code cannot be changed so do not r...

Страница 145: ...tion 6 then enter the access code 2 2 2 2 Then press 6 3 and the Yes key You ll get the display SETTING Y h PRINT LIST h Note You can press the W key to see a list Otherwise press the Yes key B Press...

Страница 146: ...4 5 Standard 0 0 Detail 1 0 Fine 0 1 Halftone 1 1 6 Default setting for transmission TRANSMISSION MODE Memory 0 Immediate 1 01 7 Clear modes after sending a fax RETURN TO HOME POSITION Off 0 On 1 02 0...

Страница 147: ...OURNAL Off 0 On 1 04 0 Printing the confidential Reception Report CONFIDENTIAL RECEPTION REPORT Off 0 On 1 7 Include the first half of the first page with re ports INCLUSION OF PART OF IMAGE Off 0 On...

Страница 148: ...ssette but don t print any other with this cassette 1 1 Don t print Special Ter mnal s messages using the main cassette 6 7 FORWARDING Bit 6 7 0 X Off 1 0 Forward messages only from senders whose RTI...

Страница 149: ...s af ter it sends a fax message Automatic reports Many types of automatic reports can be switched on or off See P 41 Automat ically printed reports for details Accepting messages when out of supplies...

Страница 150: ...e Yes key when you re done TRANS MONITOR Y hi MIN iii MAX D Adjust the reception monitor volume with W W W W and V V V V and press the Yes key when you re done RECV MONITOR Y hi MIN iii MAX E Adjust t...

Страница 151: ...ume with W W W W and V V V V and press the Yes key when you re done DIAL MONITOR Y hi MIN iii MAX G Adjust the BUZZER KEY volume with W and Vand press the Yes key when you re done BUZZER Y hi MIN iii...

Страница 152: ...ol low the procedure below The three languages available are English French and Spanish A Press the Function 6 then enter the access number 2 2 2 2 Then press 9 3 and the Yes key SELECT LANGUAGE Y hi...

Страница 153: ...make a mistake when entering a character or digit press the Clear key to erase it To correct a character or number already entered use the W and V keys to reach the mistake enter the new character an...

Страница 154: ...u ments or documents with a metal lic coating Make copies of these originals and scan the copies Do not insert documents on which there is undried ink or correction fluid Wait for the document to dry...

Страница 155: ...or RTI codes possibly used as wild cards for authorized reception or cassette selection Stored Destinations Up to 100 destinations can be set at any one time Ex message A to 25 destina tions message B...

Страница 156: ...Slerexe letter at standard resolu tion Data compression MH MR MMR SSC Modem Speed 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9 600 4 800 2 400 bps Scanning resolution Standa...

Страница 157: ...Technical Reference 144 7 This page is intentionally blank...

Страница 158: ...all the pieces of tape at tached to the machine C Install the toner cassette see P 147 Installing The Toner Cassette D Attach the accessories and load the paper in the paper cassette E Connect the pho...

Страница 159: ...f more than 30 yd3 hr per person Level Not subject to vibration Away from other electronic equip ment to avoid interference Away from areas containing corro sive gas Dust free Condensation free Temper...

Страница 160: ...open the top cover Note If you do not pull the lever only the upper unit will open B Prepare the new toner cassette Important Do not touch the green drum Do not shake the cassette after you have remov...

Страница 161: ...ke it gently from side to side a few times C Remove the black paper and tape C Hold the cassette as shown and rest it in the machine Make sure it fits in the slots provided on either side Note The slo...

Страница 162: ...ssette until it locks into place Note If you do not push the cassette right in the top cover will not close E Close the top cover Note Background gray cast is sometimes evident on printed messages jus...

Страница 163: ...cover C If necessary adjust the paper size When shipped the cassette is ready to be loaded with Letter size paper so if you will be using this size then skip this step D Set the paper then lower the...

Страница 164: ...assette 151 8 E Replace the cassette Push it in firmly until it locks into place Note When you change the paper size you need to adjust the paper size setting with Function 36 See P 103 Changing The P...

Страница 165: ...Second Cassette After you have installed the Second Cassette do not lift it up A Turn off the power switch B Unpack the second cassette and remove any tape that was protecting it dur ing transmit C R...

Страница 166: ...with Letter size paper so if you will be using the size then skip this step E Set the paper then lower the cassette cover Note The frosted side of the cover must be face up when closed F Set the casse...

Страница 167: ...hown H Make sure the machine and unit fit together correctly If they are not aligned the machine will not be able to detect the second cassette when you try and change the paper size setting with func...

Страница 168: ...Table 155 8 Attaching The Trays And Document Table A Attach the Print Delivery Tray Insert it at an angle so that the tabs fit in the slots provided B Attach the Document Delivery Tray C Attach the D...

Страница 169: ...If necessary pull out the extensions on the Document Table and trays Ventilation Grill Direction You can adjust the ventilation grill direction so that air is blown downwards or to the rear of the ma...

Страница 170: ...Installing The Optional Multi purpose Feeder 157 8 Installing The Optional Multi purpose Feeder A Turn off the power switch B Lift back the document table C Open the upper rear cover TSTP040N TSTR010N...

Страница 171: ...provided Note Do not hold the Multi purpose Feeder by the extension it could be dam aged E Before you use the Multi purpose Feeder you need to change the paper size setting to match the size of paper...

Страница 172: ...n off the power switch B Remove the cover from the front right of the machine C Hold the card in the way shown pay attention to which side is printed and insert it carefully into the slot R CAUTION In...

Страница 173: ...The Optional Handset A Remove the information card from the holder B Attach the holder to the bracket with the two screws provided Screw in firmly but not too tightly e g use a small coin C Replace t...

Страница 174: ...Installing The Optional Handset 161 8 D Fix the bracket to the protruding plastic hook on the left of the machine at the rear E Plug the handset jack into the TEL1 socket at the rear of the machine...

Страница 175: ...e line and the pow er outlet as shown following Do not switch on until everything is connected properly Program the Telephone Line Type setting use Function 62 see P 167 Setting The Phone Line Functio...

Страница 176: ...ne LINE Telephone line connection A Insert the line cable into the socket labeled LINE B Connect the other end to your telephone line Important By law in the United States you must program your phone...

Страница 177: ...ains C Turn the power switch on Important The supply form the wall outlet must not fluctuate more than 20 V either side of 115 Vac The power cord should not be laid in a place where it might trip some...

Страница 178: ...ine You must match the fax machine to the type of line you use a tone line or a pulse line Then you should connect the line to the machine Date Time Necessary for many functions and required in the US...

Страница 179: ...l get the display Y NEXTi SET RTI E Press the Yes key RTI ABC kkkkkkkkkkkkkkkkkkkk F Enter your office company or personal name or any other ap propriate identification Using the Quick Dial keys RTI A...

Страница 180: ...ccess an outside line NUMBER KPAD 0k E Press the Yes key to store your setting then press the Function key Setting The Phone Line Function 62 A Press the Function 6 then enter the access code 2 2 2 2...

Страница 181: ...MON Y NOV 30 1998 10 25AM F When the display is correct press the Yes and Function key Summer Time Daylight Saving Time Function 62 Whenever local custom requires ad vancing the clock or setting the...

Страница 182: ...Numbers Functions 31 32 33 Storing a group of numbers P 28 Storing Editing A Group Of Fax Numbers Function 33 34 View contents of Quick Dials Register a program label P 45 Labeling a program 35 Regis...

Страница 183: ...ttings Func tion 61 PSTN accessing code P 167 Setting The Access Number Number of Ringing P 18 Setting the Auto Ring Time 62 1 Selecting the phone line turning autho rized reception and the power savi...

Страница 184: ...ster the number to forward messag es to and which senders messages to forward P 60 Forwarding 91 1 Adjusting the clock P 167 Setting The Date Time Function 91 92 1 Adjust the volume P 137 Adjusting Th...

Страница 185: ...Function List 172 9 This page is intentionally blank...

Страница 186: ...173 10 Certification Label Certification Label The certification is located behind the machine...

Страница 187: ...ion Problems 116 Communication Result Report 41 Confidential ID 48 Confidential Reception 36 Connecting The Machine 162 Control panel display 9 Copying 73 Copy key 10 Copy Paper 6 Counters 43 Cover re...

Страница 188: ...tte 7 143 M Machine Environment 146 Machine Layout 7 Main paper cassette 7 150 Main switch 8 Maintaining 79 Manual Receive indicator 9 17 Margin 118 Memory Card 159 Memory indicator 9 13 Memory Transm...

Страница 189: ...File Report 37 Error Report 41 File List 67 File Reserve Report 41 Journal 41 42 67 Polling Result Report 42 Power Failure Report 41 Quick Dial List 67 Service Report 129 Speed Dial List 26 67 Teleph...

Страница 190: ...roubleshooting 105 TTI Transmitter Terminal Identification 22 165 U User Function keys 10 76 User Parameter Hints 136 User Parameter List 133 User Parameters 132 Using AI Redial key 24 Dial Options 31...

Страница 191: ...178 UE USA H545...

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