P.17
Troubleshooting
Phenomenon
Possible Cause
Solution
Food not thoroughly cooked
Display Panel shows E1
Display Panel shows E2
Display Panel shows E4
Display Panel shows E5
Product emits steam but
food will not cook
Control Panel Malfunction
Product emits strange
sounds
Product does not respond
after turning on the power
Display shows empty water
tank even after refilling
Oven lamp will not light
Food placed too close together
Steam pipe malfunction
Socket has no power
Water level too low
Water level detection switch
malfunction
Oven cavity temperature sensor
malfunction
Control Panel circuitry malfunction
Cooling fan malfunction and
causing noise
Convection fan malfunction
Lamp connection wiring
malfunction
Lamp bulb is damaged
Steam pipe is damaged
Switch on the socket
Refill water tank to the maximum
water mark
Cut off power supply, and contact
Customer Service & Repair Centre
Heating element malfunction
Power circuit connection
malfunction
Power circuit connection
malfunction
Temperature sensor open circuit or
short circuit
Use a flat and low container; cut
food into smaller pieces ; increase
cooking time
Cut off power supply, and contact
Customer Service & Repair Centre
