P.29
P.28
Cleaning and Maintenance
NOTE:
NEVER USE METAL SCOURING PADS, ABRASIVE CLEANERS, STEEL WOOL PADS,
or GRITTY WASHCLOTHS to clean any part of the oven.
1. Make sure the appliance is turned off, and disconnected from the power supply
before any cleaning and maintenance.
2. Always keep the oven cavity clean, especially if spillover has occurred. Do not use
metal scoring pads, abrasive cleansers, steel-wool pads, or gritty washcloths, etc. to
clean the oven, this may damage the control panel, baking and steaming trays, cavity
and exterior of the appliance. Use a sponge or soft cloth with mild detergent or a
paper towel with spray glass cleaner for cleaning. Make sure the oven cavity is dried.
3. It is recommended to use distilled water for cooking.
4. IT IS IMPORTANT TO EMPTY THE WATER TANK AND WATER DRIP TRAY AFTER EACH USE. YOU CAN TAKE
OUT THE WATER TANK AND WATER DRIP TRAY TO CLEAN AND PUT BACK WHEN FULLY DRIED.
5. Open the oven door for 10-15 minutes to air dry the oven cavity and door frame after each use.
6. Always clean the oven door and the sealing ring. Failure to keep the sealing clean may result in damages
on the front and adjacent units. Use soft cloth to clean the sealing ring.
7. If the control panel is wet, use a soft cloth to clean and dry it. Do not use abrasive cleaners.
8. If the appliance will not be used for long time, please disconnect it from the power supply. Keep the oven
cavity, water tank and drip tray clean and dry. Put the appliance in a dry environment absent of corrosive
gas.
9. Disconnect the appliance from the power supply for lamp replacement. Only use original parts purchased
from the manufacturer.
10. Do not use coarse objects or sharp metal tools to scrape the glass door, as this can crack the glass.
11. If the oven cavity is very dirty, please use the disinfection mode to dissolve grease before cleaning.
NEVER USE METAL SCOURING PADS, ABRASIVE CLEANERS, STEEL WOOL PADS, or GRITTY WASH-
CLOTHS to clean any part of the oven, including the oven door, food plate, and oil collector.
12. When you dispose this appliance, please follow the local environmental protection and recycling regula-
tions.
13. If the appliance is damaged, it should be checked by an authorised dealer or a certified technician.
14. After operation, use boiled vinegar to clean the oven cavity, and then start steam function for few
minutes for further cleaning. Wipe the oven cavity with a dry cloth.
Watch the video clip
Troubleshooting
Solution
Connect the appliance to power
supply; turn on the main power
switch
Contact customer service
Contact customer service
Connect the power supply again
Close the oven door again
Reposition the water tank
Contact customer service
Close the oven door again
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Insert the water tank again
Contact customer service
Problem
Nothing appears on the
display
Display is not working
normally
The appliance fails to
work
Water or steam leaks
from oven door during
operation
Oven lamp fails to light
Fan fails to work
Button fails to work
No steam produced
Cause
Oven is not connected to power;
or the main power switch is not
turned on
Defective power cord
Display screen is damaged
Parts in circuit board are damaged
Power supply is not connected
properly
Oven door is not closed properly
Water tank is not in correct posi-
tion
Circuit board is damaged
Oven door is not closed tightly
Door sealing ring is damaged
Lamp is damaged
Master PCB is damaged
Fan motor is damaged
Master PCB is damaged
Control panel is damaged
Master PCB is damaged
Water tube is stuffed or damaged
Water tank is not inserted properly
in place
Water pump is damaged
