P.11
P.10
Cleaning and Maintenance
WARNING!
Unplug from the power source and allow the product to cool down completely before cleaning.
•
Clean the inner walls of the cooker by wiping with a wringed out damp cloth. Make sure food
residuals adhering to the rice cooker are completely cleaned off.
•
Wipe off any rice or soup stain that may have adhered to the coil disk with a dry or wringed out
damp cloth.
•
Outer walls of the cooker may be wiped with damp cloth moistened with soap. Use only dry cloth
to wipe the Control Panel.
•
Rice scoop, soup ladle, inner pot, measuring cup and detachable aluminum lid can be soaked in
hot water, then washed with soft sponge.
Troubleshooting
Occasionally, you may encounter some problems that are of a minor nature and a service call may not
be necessary. Use this troubleshooting guide to identify possible problems you may be experiencing. If
problems cannot be resolved by this guide, please contact our Customer Service and Repair Centre.
Problem
Solutions
Possible Causes
Indicator Lights do not
light up, and inner pot
doesn’t heat
Indicator Lights do not
light up, but inner pot
heats up
Indicator Lights light
up, but inner pot
doesn’t heat
•
Rice gets burnt,
or cooker won’t
auto keep warm
•
Congee boils over
and spills out
•
Water doesn’t
boil when
cooking rice/
congee
Rice is under-cooked
or cooking time is too
long
The circuit board power is not
connected
•
Power board damaged
•
Power circuit connection
malfunction
•
Main circuit control board
damaged
•
Main sensor malfunction
•
Coil ring damaged
•
Circuitry board connection
failure
•
Power board damaged
•
Control Panel damaged
•
Sensor malfunction
Rice hasn’t been allowed to braise
long enough
Inner pot has not been inserted
properly, and the bottom is un-level
There is foreign debris between the
inner pot and coil ring
•
Inner pot has deformed
•
Control Panel damaged
•
Sensor malfunction
Let the rice braise longer in the pot
Wipe off debris with cloth
Turn inner pot slightly until it sits
level with the coil ring
Contact Customer Service & Repair
Centre
Main circuit control board damaged
Check that the product has been
turned on, and that the plug, fuse
and power cord are intact, and the
plug has been inserted completely
into the power socket
Contact Customer Service & Repair
Centre
Contact Customer Service & Repair
Centre
Contact Customer Service & Repair
Centre
Contact Customer Service & Repair
Centre
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