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Chapter 4 Troubleshooting
GV-AI System stops responding (aka “crashed” or “froze”)
1. Check if your mouse and keyboard are working properly.
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If they cease functioning, following steps 2 and 3 to restart the system.
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If they work, open the Task Manager (Ctrl+Alt+Del) and end the task of a
non-responding program.
2. Push the Power button for 10 to 20 seconds until the GV-AI System turns off.
3. Push the Power button again to turn the GV-AI System back on.
GV-AI System is unable to start.
If your GV-AI System is unable to start after you push the Power button, try these steps:
1. Remove the power cord from the power connector.
2. Wait for 30 seconds before plugging the power cord back in.
3. Push the Power button to see if the GV-AI System can start.
No screen image
If your GV-AI System is able to start properly but images cannot be displayed on the
connected monitor(s), try these steps:
1. Check if the green power LED is lit.
Figure 4-1
2. Use a different monitor output and see if it works.