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SERVICE GUIDE
VERSION 1.0
Chapter 1. How to Handle Defective Returns
1.1 Overview
Functioning NG
Functioning NG
Functioning OK
Functioning OK
Verifying problem &
Proceeding necessary tests
Analyzing possible
Mal f unction causes
Deciding & proceeding
the rectification methods
Replacing necessary
defective parts
Proceeding tests to verify
if the keyboard is functioning
normally
Return the keyboards w ith
proper repackaging to
customers
Receiving Defective
Keyboards
from Custom ers
page
5
/ Total 11 pages
