
English
-38-
TROUBLESHOOTING
Refer to the symptoms and solutions listed below before sending the camera for
repairs. If the problem persists, contact your local reseller or service center.
Symptom
Cause
Solutions / Corrective
Actions
The batteries are not
loaded.
Load the batteries correctly.
The power does not
come on.
The batteries are
exhausted.
Replace with a new set of
batteries.
The batteries or
camera feels warm.
Long period of continuous
use of the camera or the
flash.
Turn off the camera and wait for
5~10 minutes.
The start-up screen
blinks after powering
up.
The rechargeable
batteries have reached
their effective life.
Replace with a new set of
rechargeable batteries.
The shutter button is not
pressed all the way own.
Press the shutter button all the
way down.
The internal memory or
memory card does not
have any free capacity.
Insert a new memory card, or
delete unwanted files.
The flash is charging.
Wait until the status LED turns
green.
Even if I press the
shutter button, the
camera does not
shoot.
The memory card is
write-protected.
Remove the write-protection.
The camera cannot
focus.
The lens is dirty.
Wipe clean with a soft, dry
cloth or lens paper.
The distance to the
subject is smaller than the
effective range.
Get your subject within the
effective focus range.
The file is protected.
Cancel protection.
Files cannot be
deleted.
The memory card is
write-protected.
Remove the write-protection.
Cannot download
images.
The free space on the
hard disk in your
computer may be
insufficient.
Check whether the hard disk has
a space for running Windows,
and if the drive for loading image
files has a capacity at least that
of the memory card inserted in
the camera.