2
Introduction
MB-750D-H and MB-750D-H/40 Installation Manual
If You Need Help
If you need assistance while working with the MB-750D-H or MB-750D-H/40, call the General
Instrument Technical Response Center at 1-800-537-7653. The Technical Response Center is
open 8:00 am to 6:00 pm Eastern Standard Time, Monday through Friday. When the Technical
Response Center is closed, emergency service only is available on a call-back basis.
When contacting the Technical Response Center from outside the United States, please use our
main switchboard number, 1-215-674-4800. After business hours, please use 1-215-581-9637.
Calling for Repairs
If repair is necessary, call the General Instrument Repair Facility at 1-800-642-0442 for a
Return for Service Authorization (RSA) number before sending the unit. The RSA number must
be prominently displayed on all equipment cartons. The Repair Facility is open 7:00 am to
4:00 pm Pacific Standard Time, Monday through Friday.
If calling from outside the United States, dial your appropriate international access code, then
dial 52-631-34000, to contact the Repair Facility.
When shipping equipment for repair, follow these steps:
Pack the unit securely.
Enclose a note describing the exact problem.
Enclose a copy of the invoice that verifies the warranty status.
Ship the unit PRE-PAID to the following address:
GI Communications
c/o Fritz Company
1451-1 Mariposa Industrial Drive
Nogales, AZ 85621
Attn: RSA #___________