General Dynamics Itronix | 72-0145-001
GD3080 User Guide
Getting Started
Troubleshooting
These are basic troubleshooting tips. For more complete help
with troubleshooting, see the
section.
Battery Power – Battery does not charge
Battery Power – Short run time
Lock-ups
Determine if the digitizer, touchscreen, or keypad inputs are
recognized.
Attempt to close any programs that are not responding (press
the
SECURITY
key, Task Manager).
If Task Manager does not list any suspect programs/applica-
tions, perform a reboot.
Restart applications and try the specific operation again.
If the Shut down Menu does not respond, press and hold the
power button for approximately 10 seconds to perform a forced
shutdown. note Any unsaved data will be lost when using
this shutdown method.
RF Communications
If coverage is historically good at a location, check the signal
strength. Reposition the computer slightly to increase signal
strength. Wait approximately five (5) minutes. Determine if
there is RF activity. Applications provided with RF devices
generally provide diagnostic capability.
If not resolved, exit all applications, restart the applications, and
try RF communications again.
If not resolved, connect external power and perform a restart.
Restart applications and try RF communications again.
Additional Information is Available
The GD3080 Getting Started Guide included with the original
shipment packaging.
The GD3080 factory installed Windows® image includes a
resident help file with a link on the desktop; alternately Help
can be accessed via the following path: Start -> All Programs
-> Mobile Computer Tools.
Please contact your support representative for any additional
questions.