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Warranty and Repair:
All Gemini products are designed and manufactured to the highest standards in the industry. With proper care
and maintenance, your product will provide years of reliable service.
LIMITED WARRANTY
A. Gemini guarantees its products to be free from defects in materials and workmanship for One (1) year from
the original purchase date. Exceptions: Laser assemblies on CD Players, cartridges, and crossfaders are covered
for 90 days.
B. This limited warranty does not cover damage or failure caused by abuse, misuse, abnormal use, faulty installa-
tion, improper maintenance or any repairs other than those provided by an authorized Gemini Service Center.
C. There are no obligations of liability on the part of Gemini for consequential damages arising out of or in con-
nection with the use or performance of the product or other indirect damages with respect to loss of property,
revenues, of profit, or costs of removal, installation, or reinstallation. All implied warranties for Gemini, including
implied warranties for fitness, are limited in duration to One (1) year from the original date of purchase, unless
otherwise mandated by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful Customer Service Representatives at (732)738-9003, and they will be
happy to give you a Return Authorization Number (RA#) and the address of an authorized service center clos-
est to you.
B. After receiving an RA#, include a copy of the original sales receipt, with defective product and a description
of the defect. Send by insured freight to: Gemini Sound Products Corp, and use the address provided by your
customer service representative. Your RA# must be written on the outside of the package, or processing will be
delayed indefinitely!
C. Service covered under warranty will be paid for by Gemini and returned to you. For non-warrantied prod-
ucts, Gemini will repair your unit after payment is received. Repair charges do not include return freight. Freight
charges will be added to the repair charges.
D. On warranty service, you pay for shipping to Gemini, we pay for return shipping within the continental United
States. Alaska, Hawaii, Puerto Rico, Canada, Bahamas, and the Virgin Islands will be charged for freight.
E. Please allow 2-4 weeks for return of your product. Under normal circumstances your product will spend no
more than 10 working days at Gemini. We are not responsible for shipping times.
Gemini Sound Products
Worldwide Headquarters
1 Mayfield Ave
Edison, NJ 08837 USA
Tel: (732) 346-0061
Fax: (732) 346-0065
LATIN AMERICA, MEXICO, AND CARIBBEAN
GCI Technologies
8320 NW 68 Street
Miami, FL 33166, USA
Tel: (305) 592-4746 • Fax: (305) 592-4746
IN THE UNITED KINGDOM
In the event that you need service on your Gemini product under warranty, simply write a letter describing the
problem, along with your contact information. Make sure to enclose a copy of your receipt for proof of war-
ranty information. A return number is not required. You will be responsible for shipping charges to Gemini UK,
and Gemini UK will pay to return the unit to you if it is considered under warranty.
Gemini Sound Products
Unit 44
Brambles Enterprise Centre
Waterlooville P07 7TH, UK
Tel: 087 087 00880
Fax: 087 087 00990
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EN ESPAÑA
En caso de mal funcionamiento de esta unidad, por favor contacte con el Servicio de Atención al Cliente en
el teléfono 93 436 37 00 que le asesorará sobre el procedimiento correcto para solucionarlo. En caso de ser
necesario enviar la unidad para su reparación, el Servicio de Atención al Cliente le proveerá de un número de
incidencia, así como de la dirección del Servicio de Asistencia Técnica más cercano a su residencia.
Gemini Sound Products S.A.
Caspe, 172 - 1º A
08013 Barcelona, Spain
Tel: 34 93 436 37 00
Fax: 34 93 347 69 61
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EN FRANCE
En cas de panne, merci de contacter votre revendeur. Tout appareil en panne doit y être retourné, accompagné
de sa facture d’achat, de son emballage d’origine et d’un descriptif de panne. L’appareil sera expédié au SAV de
GCI Technologies France. Tout produit reçu sans facture sera réparé hors garantie. L’appareil sera ensuite ré-
expédié au revendeur.
GCI Technologies s.a.r.L
2bis, rue Léon Blum
91120 Palaiseau, France
Tél: + 33 1 69 79 97 70
Fax: + 33 1 69 79 97 80
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IN DEUTSCHLAND
Die allgemeinen gesetzlichen Gewährleistungen bleiben von den Herstellergarantien unberührt. Der Garan-
tieanspruch erlischt bei Eingriffen durch den Käufer oder durch Dritte sowie bei unsachgemässer Behandlung.
Gewährleistungsansprüche sind ausschließlich gegenüber Ihrem Fachhändler geltend zu machen.
GCI Technologies
Lerchenstraße 14
80995 München, Germany
Tel: 089 - 319 019 8 - 0
Fax: 08131 – 39171 – 8
Product Registration
Registro de Producto • Enregistrement du produit • Produktregistrierung
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© GCI Technologies Corp. 2009 All Rights Reserved.