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MagIC
3
X-series - MAINTENANCE MANUAL
Chapter 2 :
TROUBLESHOOTING
Ref: 22000-00-MAN-I-09004
June 2009
Ch.2 - 23/37
Copyright Gemalto – 2008
No disclosure to a third party without prior written consent of Gemalto
2.5 MAGNETIC READER failure
2.5.1 Symptoms
-
No reaction of the Terminal after the card has been swiped in the reader.
-
Occurrence of an error message on the display after card swiped.
2.5.2 Procedure
Magnetic reader failure
Ref.
1. Checklist :
¾
Remove the HANSET_LID. Check if the magnetic reader connector
is well plugged to the PCB_KEYBOARD.
MI 1
¾
Remove the DISPLAY. Verify that the magnetic reader cable is not
damaged.
MI 6
¾
Check if the MAG_HEAD is correctly inserted in the MAG_HEAD
support.
MI 8
If need, reposition the piece and/or change the MAG_HEAD (if
damaged).
MI 8
¾
During this operation, check the elastomeric pads XJ1-XJ2 of the
PCB_KEYBOARD and CPU_BOARD (dust, liquid, etc…), clean
them if need, and if possible. If damaged (corrosion for instance ….
layer of solder), change the PCB_KEYBOARD or/and
CPU_BOARD.
MI 5
MI 10
2. Behaviour to apply in case no issue detected in step 1 :
¾
First, change the MAG_HEAD by a new one.
MI 8
¾
If the failure is still present, change the PCB_KEYBOARD.
MI 5
¾
Then, at the end, change the CPU_BOARD.
MI 10
