13
12
Troubleshooting
Reset the device
System Requirements
Technical Specifications
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi
setup. Check whether there are any Internet connection problems.
If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Reset once (off and on 3 times) to reach Easy Mode, which is the primary
way the app will try to connect. (When in Easy Mode, you’ll see the bulb
flashing quickly, 2x per second)
Reset again (off and on 3 times) to reach AP, which is the Backup Mode
to help connect.
(When in AP Mode, you’ll see the bulb blinking slowly, every 3 seconds)
• Mobile device running iOS
®
9 or higher or Android™ 5.0 or higher
• Existing Wi-Fi Network
• Existing light socket (E12 base)
• E12 base
• 120 V, 60 Hz
• Wi-Fi: IEEE 802.11N, 2.4GHz (not compatible with 5GHz Wi-Fi networks)
FCC Notice:
This device complies with Part 15 of the FCC Rules. Operation is subject to the two following
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
Important Information:
Before installing or replacing a bulb, read and follow all precautions, including the following:
CAUTION: RISK OF ELECTRIC SHOCK OR BURNS – USE IN A DRY LOCATION ONLY.
Do not install the device with wet hands or when standing on wet or damp surfaces.
Suitable for use in operating environment between -20°C and 40°C (-4°F and 104°F).
Not for use in totally enclosed luminaires. Do not use with dimmers. Please make sure
the voltage of the LED bulb is compatible with the main electricity of your country before
connecting to a bulb holder. Ensure that the base of the bulb matches the bulb holder.
This device uses a non-replaceable light source. When the light source reaches the end
of its life cycle, the device should be replaced.
Support:
If you encounter any issues, please contact us at [email protected] for help.
To explore our full selection of products, visit us at: www.mygeeni.com
(888) 232-3143 Toll-free (English Only)
© 2019 Merkury Innovations
• 45 Broadway 3rd FL, New York NY 10006.
The illustrated product and specifications may differ slightly from those supplied. Geeni is a trademark of Merkury
Innovations LLC. iPhone, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. Galaxy S is a registered trademark of Samsung Electronics
Co., Ltd. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered
trademark of Cisco in the U.S. and other countries and is used under license. Amazon, Alexa and all related logos
are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their
respective owners.
Made in China
